Sure, the service is decent at best.
But the reason we go to Martini's every time we're in Kzoo has nothing to do with service. Let's be honest.
Their "house focaccia" is the reason to visit, and the reason we've continued to visit for 20 years (seriously... how is that possible?!). It's a heaping load of fresh veggies on a focaccia crust with romano cheese sprinkled on top (no Mozzarella).
Their italian sausage and eggplant parm are also well worth trying out (as entrees or sandwiches).
It's hard to believe how little has changed with their food, and how happy that makes my belly.