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All reviews front desk cinnamon rolls are helpful courteous staff the breakfast area rooms were very clean pine mountain hot tub would stay here again great stop location is great free breakfast nice stay nice hotel the room was nice road trip a great place to stay bed was comfortable
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Reviewed 13 September 2017

Stayed at this location for the first time-great staff, hotel, and breakfast. Service at front desk outstanding and friendly. Stayed there during Great Lakes Logging show, will definitely stay here next time I am up this way.

Room Tip: Ask for room facing the front parking lot.
  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Todd P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this reviewResponded 14 September 2017

Thank you for taking the time to tell us about your experience.

We really appreciate the positive feedback. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Sincerely,
Matty McCormick
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

This is one of the cleanest, friendliest Holiday Inns I've stayed in. If I could give it 10 stars I would. Excellent on every level.The room was immaculate, the staff extremely friendly and courteous. They could not have done enough to make us feel welcome. Great place.

Stayed: September 2017, travelled as a couple
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this reviewResponded 11 September 2017

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words.

We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We hope if your travels bring you back to the Iron Mountain area, you will stay with us again!


Kind regards,

Matty McCormick
Sales and Marketing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

We stayed there for a night we went up golfing. Very clean rooms and friendly staff. Breakfast was better than most with clean tables. Definitely would stay again. The front desk staff helped to find a good restaurant.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank 514bryanw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this reviewResponded 6 September 2017

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,

Matty McCormick
Sales and Marketing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

The front desk was really helpful in sending us to a great restaurant. The rooms are comfortable and quiet. Plenty of parking and location is right off the main road. Breakfast was good the cinnamon rolls are wonderful.

Stayed: August 2017, travelled as a couple
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this reviewResponded 29 August 2017

Thank you for taking the time to tell us about your experience.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Sincerely,
Matty McCormick
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

We enjoyed our stay, very clean rooms, friendly front desk staff, free hot breakfast. Close to town and a lot of good choices for dinner. Overall a great place to stay in Iron Mountain, we will be back.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this reviewResponded 16 August 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We really appreciate your feedback is a valuable tool that always allows us to measure how we are performing. We hope to see you again soon!

Sincerely,

Matty McCormick
Sales and Marketing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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