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“Beautiful rooms and facilities!”

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Amway Grand Plaza, Curio Collection by Hilton
Ranked #6 of 48 Hotels in Grand Rapids
Certificate of Excellence
GreenLeadersGold level
Frankenmuth, Michigan
Level 6 Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Beautiful rooms and facilities!”
Reviewed 31 March 2012

Had a very enjoyable and informative stay at the Amway Grand while attending a state Tourism Conference. The public areas are just magnificent, any restaurant you may try was splendid and the rooms are so nicely appointed. Very pleased that FREE wireless internet is provided in public areas as well as banquet rooms and guestrooms. Had plenty of signal strength in the rooms too.

Room Tip: You can self park with an indoor walk via overhead tunnel to the ramp instead of using Valet. It is...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim_Engel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie S, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review, 2 April 2012
Dear Valued Guest,

Thank you so much for staying with us during the Michigan Lodging and Tourism Association conference! We were proud to be the host of this fantastic event, and appreciate you and the many other attendees who chose to stay with us - we know that you have several hotel options in the Grand Rapids area. We are glad to be able to offer high quality wireless Internet access to our guests free of charge! Stay with us again sometime soon.

At your service,

C. Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (402)
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English first
Sister Lakes, Mi
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2012

I recently attended a conference at the Historic Amway Grand Hotel and can't say enough about the staff. I was always greated with a friendly smile and a pleasant "hello" by everyone associated with the hotel. Each employee seemed genuinely interested in me and my stay. You can't say that about a lot of places anymore. My only gripe would be the $25 valet fee (value) and the room HVAC was a little distracting (sleep quality) but not ridiculous enough that I thought to mention it. The beds, however, are extremely comfortable. Great location and you can pretty much walk protected from the elements in the sky walk system all over the area.

Room Tip: If I were to bring my family I would chose the "tower" as this is where the pool and tenni...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyTraveler67547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saginaw
Level 5 Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 March 2012

I was there for the MLTA meeting. WOW I could not be happier. I have to say the Foy was a great pleasure to talk with and Deal with. The staff was great. One thing the Dinning staff could be a bit nice. smiles go a long way. I will stay againg. The hotel bar closes very early.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hotelwatch172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverview, Michigan
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 March 2012

I just finished a two night stay at the Amway Grand Plaza Hotel in Grand Rapids. It is a lovely hotel with lots of amenities. There are several very good restaurants on site, including Ruth Chris Steak House and Cignus 27. The beds are extremely comfortable, the room has great furnishings and the bathroom is small but fine. I did miss a mini-bar for soft drinks and snacks. The walls were a bit thin, I could hear my neighbor blow drying their hair in the morning, but I still got a great restful sleep. A trip to Grand Rapids really warrants a stay at this hotel, it is very well known, walkable to the city's great restaurants and attractions and the staff is gracious and helpful. It's a very classy hotel with upscale and comfortable rooms.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rmonforton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 4 Contributor
31 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 March 2012

Beautiful building, attentive staff. Sky walk accessibility.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Property: Amway Grand Plaza, Curio Collection by Hilton
Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Official Description (provided by the hotel):
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 
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Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza

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