We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Suites Benton Harbor
Ranked #6 of 11 Hotels in Benton Harbor
Certificate of Excellence
Reviewed 10 October 2017 via mobile

Good location, right off the expressway. Nice staff and very accommodating. The room was updated very clean and good ac/heat. The breakfast was better than a lot of the Choicehotels and a nice exercise room.

Stayed: October 2017, travelled on business
Thank wshill72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny Z, General Manager at Comfort Suites Benton Harbor, responded to this reviewResponded 10 November 2017

Dear wshill72,

Thank you for taking the time post your thoughts on your recent visit to Comfort Suites Benton Harbor. I am happy to hear your stay was enjoyable. At Comfort Suites, our goal is always 100% guest satisfaction!

I will be sure to share your feedback with my team so that they feel the joy of making our guests feel comfortable. Your kind words will definitely serve as encouragement to keep up the great work!

Thank you choosing to stay with Comfort Suites Benton Harbor / St. Joseph. We hope to see you again!

Sincerely,

Donny Zimmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (151)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 151 reviews

Reviewed 20 August 2017

I had really shopped more for value than for quality when choosing the Comfort Suites at Benton Harbor. I made the mistake of setting my navigation to Benton Harbor, rather than the hotel address, so we ended up in the middle of downtown. It was beautiful, but nowhere near the hotel!

We drove another 10 minutes or so to get to the hotel, heading out of the quaint downtown area towards the spot where we should have exited the highway if I had put the directions in correctly! Comfort Suites is conveniently located by a mall with plenty of places to eat and shop, but once checked in we headed back down the highway to Silver Beach at St Joes - again, about 10 minutes away.

When we arrived back at the hotel, it was fairly obvious that one of the hotel staff had a childcare situation that meant they had to bring their children to work. They were well-behaved, though, and had no impact on our stay other than noticing they were there and playing on the computer in the Business Office. After a shower and change of clothes, we headed over to the mall - literally 2 minutes away.

For being so close to the highway, the hotel was surprisingly quiet. The room was spacious, the beds were comfortable. I was traveling with my two teenage daughters, and we had a suite with 2 queen beds and a pull-out sofa sleeper. My daughter visited the Fitness Center and said all they had was a treadmill and a pulley machine in a room about half the size of our hotel room.

The complimentary breakfast was great. There were a lot of choices ... decent coffee (regular, decaf, and dark roast), juice, choice of cereals, muffins, English muffins, pastries, waffles. Check out was easy and fast.

The price was right for what was essentially just a place to get a shower and a good night's sleep, and I wouldn't hesitate to book again, should the need arise.

Stayed: August 2017
Thank Vikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny Z, General Manager at Comfort Suites Benton Harbor, responded to this reviewResponded 12 September 2017

Dear Vikki B,

I am very happy you found our nice hotel convenient and quiet for your lodging needs. We do our best to provide the best room at the best price! I am delighted you found our area to nice and relaxing your stay. Silver Beach is a very popular destination for our guests and the picturesque scenery can be breathtaking! Thank you for choosing to stay with us, and I hope to see you and your family again.

Best Wishes,
Donny Zimmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

Stayed at this hotel for business for 2 days. Although an older hotel, it is kept up nicely. The hotel is clean and rooms comfortable. All staff from front desk to housekeeping are great and friendly. There is free parking and the hotel is right by the freeway along with many stores and restaurants in the area. The WI FI is good and breakfast was great also and included many hot and cold options.

Stayed: June 2017
Thank diva313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

We were in town for a wedding and thankfully only spent time in the room to get quickly get ready and to sleep.

Carpet floor in the bedroom was sticky, AC was very loud and room/hallway had a very musty, dirty smell to it.

Free breakfast was also very average.

Stayed: July 2017, travelled with friends
Thank ering318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Stayed in room 313. The A/C didn't work, only made loud growling noises. We reported that shortly after arrival. They said the would "right up a work order to have it repaired." A different room was not offered until 2 nights later when we wanted to go to bed and were leaving the next day. WiFi seemed non-existent. The deadbolt also didn't work. Friends staying in 2 other rooms also had the same problem. Checkout is at 11 am. At 9:30 a staff member (cleaning person) tried to enter the room UNANNOUNCED. He just tried to open the door and come in. Luckily we had the swing lock in place as the deadbolt didn't work. A similar entry attempt was as made at both of our friend's room. A minor detail was the handle on the shower seemed like it could fall off. There was no manager on sight. Staff at the counter was always on the phone at least 3 different times we tried to talk to them. One time on the phone they were discussing their "strawberries". I contacted Customer Service and discussed these issues, but they never called me back.

Room Tip: Don't stay here!
See more room tips
  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank efrede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Benton Harbor
0.6 km away
Best Western Benton Harbor - St. Joseph
1.3 km away
Hilton Garden Inn Benton Harbor / St. Joseph
1.4 km away
Staybridge Suites - Benton Harbor-St. Joseph River
Show Prices
Show Prices
Show Prices
0.6 km away
Days Inn & Suites Benton Harbor MI
10.2 km away
Comfort Suites St.Joseph / Stevensville
1.3 km away
Springhill Suites Benton Harbor St. Joseph
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Benton Harbor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Benton Harbor

Address: 1825 Meadowbrook Rd, I-94, Exit 29, Benton Harbor, MI 49022-9672
Phone Number:
Region: United States > Michigan > Berrien County > Benton Harbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Benton Harbor
Price Range: €60 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Benton Harbor 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Beautiful hotel, newly remodeled and renovated, conveniently located in Benton Harbor, MI, just a few miles from beautiful Silver Beach on Lake Michigan, and downtown Saint Joseph. We are located in close proximity to casinos. Many guests enjoy the winery tours offered in our area. Whether is business or leisure, just you or the whole family, Comfort Suites Benton Harbor is sure to be relaxing for anyone! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travel Republic (UK), Booking.com, Ebookers, Expedia and 5viajes2012 S.L. so you can book your Comfort Suites Benton Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Benton Harbor Hotel Benton Harbor
Benton Harbor Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing