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Reviews (157)
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All reviewsfront deskroom was spaciouswafflesnice hotelminute drive to the beacheasy accesspleasant staywould definitely stay here againstores and restaurantsgreat priceoff the highwayenglish muffinfitness centernight's sleepstaff was friendlysilver beachconvenient location
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11 - 16 of 157 reviews
Reviewed 20 June 2017 via mobile

This location is just off I-94, with easy access, although feels a little tucked away behind industrial park. The hotel was clean, friendly staff. As a Comfort Suites member, this location was significantly more expensive than other locations on our trip. Breakfast was well stocked, close driving distance to Benton Harbor & St. Joseph downtown. Overall, a clean, pleasant stay.

Stayed: June 2017, travelled with family
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2017

So much to say. No WIFI. No customer service. Loitering by friends of the staff. Don't make our mistake thinking this is the award winning Comfort Suites of Benton Harbor. Go to Stevensville, which is 6 miles down the road. No comparison.

Our last straw was the reverberating bass heard throughout the hotel from the party being hosted on the main level. Unbelievable!

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

We had a wonderful stay. Kyle the front desk manager was excellent. Everything we ask about, he was helpful and courteous. I recommend your stay in this area. They had a wonderful free breakfast variety. The pool was great to swim in. Overall a great experience.

Stayed: May 2017, travelled as a couple
Thank justjosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

Hotel was very clean. Staff was friendly. Breakfast had good selections. There are plenty of restaurants close by. Hotel is close to a lot of stores like Meijer, Home Depot, Walmart, and Harbor Freight. It's about a 15 minute drive to the beach though.

  • Stayed: May 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donny Z, General Manager at Comfort Suites Benton Harbor, responded to this reviewResponded 19 May 2017

Dear Kevin P,

Thank you for taking the time to provide your feedback on your recent visit to Comfort Suites Benton Harbor-St. Joseph. I am very happy your stay was enjoyable, and I certainly hope you had a fantastic time visiting the beautiful beach!

I hope you visit us again soon. Have a great day!

Thanks again,

Donny Zimmer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2017

I was greeted quickly, and given a room we requested on the first floor. The room was spacious and included a microwave and frig. Had a good breakfast buffet the next morning . Easiest waffle machine to use ever, and the woman who oversaw the area went thru it with me. Price was good, and everything was clean. Customer service was great even after we left, when I realized that I had left my bathing suit, and when I called she told us they had it and would mail it. No complaints at all.

Room Tip: Really no bad rooms. We asked ahead for first floor and got it!
  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank rphillini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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