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Reviews (480)
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All reviewshealth clubbanquet managerconference centerconference facilitiesbit datedfront desk staffnice poolfirst floorflat screen tvnew englandmini fridgeweddingluncheongymryanhallway
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Reviewed 12 October 2017

This hotel was a great value. Our room was comfortable and quiet. There is not a free breakfast. You can buy a continental breakfast or a regular breakfast. Both are expensive. The hotel had a large indoor pool that looked very nice.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Susie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, General Manager at Westford Regency Inn, responded to this reviewResponded 19 October 2017

I’m pleased you enjoyed your recent visit to our hotel. Thank you so much for posting your comments on TripAdvisor and we hope to see you again!

Thomas McKenney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

The hotel has good conference facilities and a good breakfast buffet. Their restaurant food tends to be rather expensive fancier fare. No room service. Not much to occupy your time on-premise if not attending a function, but plenty within a short drive. Dining to large groups is provided in an outdoor tent; you may have dewy seats for breakfast seating. Reasonable free wi-fi throughout, but I had difficulties getting Internet service from the lobby on a couple of days. Staff was friendly and helpful. Bedding was comfortable, but the rooms could use additional outlets.

  • Stayed: September 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, General Manager at Westford Regency Inn, responded to this reviewResponded 19 October 2017

We’re happy to hear you enjoyed your stay and the hotel services & staff. Thank you so much for taking the time to share your comments. We hope you stay with us again in the future.

Thomas McKenney

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Reviewed 3 October 2017

We had our wedding at the Westford Regency Inn and could not be happier. There was a change in the wedding coordinator a couple months before our wedding which made us nervous but the new coordinator, Rachel started and did the most amazing job picking up where the previous coordinator had left off. She was very responsive and accommodating, and worked so hard to meet all our needs. In addition, our wedding guests kept telling us how wonderful the wedding food was. The chef is amazing and was helpful when making food decisions. It was so nice to have the reception on site, be able to utilize the bar area (with late night pub food) and have everyone stay on site the night of the wedding. We are so happy with our decision to have our reception at the Westford Regency Inn. We look forward to staying here on our anniversaries and seeing the updates the Inn makes as they are undergoing some updating. Thank you Westford Regency, Rachel and all who made our day so unforgettable!

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, General Manager at Westford Regency Inn, responded to this reviewResponded 19 October 2017

We are honored to have shared this special day with you and your guests. Thank you for taking the time to post this wonderful review of your wedding with us. I’m glad you and your guests enjoyed the reception and their stay at the hotel. Rachel is a wonderful addition to our team, we are pleased to have her with us. I’ll pass along your compliments to all the staff, we look forward to sharing future anniversaries with you.

Congratulations,
Thomas McKenney

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Reviewed 1 October 2017

Stayed here for 6 nights during a business conference.
Rooms are airy and pleasant. Good air conditioning.
Good range of conference rooms, and staff were technically competent in assisting with projectors and sound systems.
A large external marquee was used for the main meals - very welcome as the weather was very hot during thee week.
Staff very pleasant and attentive.

Room Tip: Rooms to the front are best, as traffic noise may be a problem at the rear
  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank _duncanjmmorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, General Manager at Westford Regency Inn, responded to this reviewResponded 19 October 2017

I’m happy to hear you enjoyed your recent visit with us, I will be sure to share your positive feedback with our staff. Thank you for taking the time to share your thoughts, we hope to host you and your conference again in the future.

Thomas McKenney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

While other reviews say the Issue is the place is dated I do not see that as a problem. The facilities are sparkling clean, my room was a recent renovated room so it was similar to chain hotels I usually stay at. Additional electric outlets on lamps, flat screen tv, fridge and coffee maker. However the significant difference here for me was the hotel staff. From the person who answered my call, to the young man who checked me in, to the waitress at supper the pleasant and friendly interactions were wonderful. Are the folks who are complaining about bags not being offered to be carried to their room looking for bellboys? Or expecting Ritz Carlton? This hotel is everything one could hope for while away from home.
Internet is super fast and strong signal and that was helpful when wrapping up my work day.
It was a pleasant and comfortable stay. I will be returning often when in the area.

Stayed: September 2017, travelled on business
Thank Rrelns312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas M, General Manager at Westford Regency Inn, responded to this reviewResponded 19 October 2017

Thank you for taking the time to post this review regarding our hotel. I’m pleased that you enjoyed your stay with us and appreciate you letting others know. I’m glad you enjoyed some of the updates and improvements we’ve made and look forward to having you stay with us again.

Thomas McKenney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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