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Reviews (613)
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All reviewssausagefront deskwafflesthe spring hill suitesfree breakfastnext morninghot tubsitting areafresh fruitwould stay here againbreakfast staffparking lotu turnthe breakfast areaquiet roomeasy accessbeds were comfortable
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Reviewed 15 September 2017 via mobile

Spent one night here while traveling through New England. We wished every hotel we stayed at for these 2 weeks was this one! From entering the lobby till checkout the next day, they were great! The lobby was decorated for fall, they had a jar of candy for you to guess the number and win Marriott points, cider and cookies were there also. They called after about 15 min to see if the room was OK. Breakfast was delicious! Can't say enough, this hotel is a gem in their corporation!

Stayed: September 2017, travelled with friends
Thank amy jo b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

My second experience was even better than my first last year. Great price for an excellent room serviced overall by a friendly, efficient staff. Old amenities were upgraded and new ones added. All for a mere increase of $10/day.

For example: no more ridiculously overpriced first run movies but instead streamimg apps like Netflix and Hulu. Good work space and comfort to host visitors.

P.S. The pool is still nice and warm and clean.

Room Tip: Choose the 4th floor if you will need access to laundry facilities more than once.
  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

The hotel is a little worn and it badly needs cleaning in the rooms and common areas. The staff was friendly and helpful. Breakfast was good. The area that this hotel is in is business/industrial. Over all I would not stay here again

Stayed: August 2017
1  Thank Love2taketripsUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this reviewResponded 12 September 2017

Thank you for staying with us. I sincerely apologize that the condition of the hotel was a little worn. I have passed on your feedback to the appropriate department to ensure that we improve. Our team is pleased to see that the staff was friendly and helpful. We take pride in our customer service and glad that you were able to experience it. Thank you again for staying with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

This is my all time favorite hotel. I have stayed here for business for the last 10 years. The staff is friendly and willing to assist and the rooms are super clean. The breakfast is perfect and always clean.

Never an issue here. It is close to the mall and highways.
Plenty of parking. Pool and hot tub are very nice.

You will not be disappointed.

  • Stayed: August 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank MelodySoClassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

We stayed her for 2 nights. We had a suite which was comfy and quiet. Would have liked queen beds in the room instead of full size beds. The staff here is super friendly. Treated you like you were a guest at their house. The front clerks even helped out during the breakfast. Would highly recommend staying at this hotel if visiting the Boston area. The only problem we encountered was trying to get back to the hotel because of how the street system. It goes one way and you can't make a u turn or a left. We finally figured it out after 30 minutes. Still wonderful hotel and location.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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