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€134
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Reviewed 27 May 2018

I was with a group of 90+ that stayed there for three days from May 21 through the 23rd. It was the cleanest and most comfortable Fairfield I've stayed in over the past 25 years. The staff was absolutely great, very attentive and caring. The breakfast area staff trying to feed all of us during a 30-45 minute period did a magnificent job keeping the food coming and the coffee hot. It was a pleasure staying there and if I ever travel up that way again, I'll make sure to reserve a room there.

Date of stay: May 2018
Thank wizard3174
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WHGGuestService, General Manager at Fairfield Inn & Suites Cape Cod Hyannis, responded to this reviewResponded 29 May 2018

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Fairfield Inn & Suites Cape Cod Hyannis. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Your kind words have been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Fairfield Inn & Suites Cape Cod Hyannis and we hope you choose to create more memories here whenever your travels bring you back to Hyannis.

Sincerely,
Tomas Tolentino
General Manager

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Reviewed 7 May 2018 via mobile

Great location, great room and breakfast. Overall our stay here was very enjoyable and the staff very friendly and attentive. We even took advantage of the inside pool. It is on the small side but we’re the only ones so it wasn’t an issue. I would definitely recommend it.

Date of stay: May 2018
Trip type: Travelled with family
2  Thank 532maggiek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WHGGuestService, General Manager at Fairfield Inn & Suites Cape Cod Hyannis, responded to this reviewResponded 7 May 2018

Thank you for choosing the Fairfield Inn & Suites Cape Cod Hyannis and taking the time to share your experience. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company's core values; good service at a fair price. We too love our location and our great complimentary breakfast. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!

Sincerely,
Tomas Tolentino
General Manager
Fairfield Inn & Suites Cape Cod Hyannis

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Reviewed 30 April 2018 via mobile

Four star rating as I’m just grateful to have a Marriott option on cape cod ( many places are no names brand). Central location in Hyannis . Typical (ugly) Fairfield color decor with orange walls in bedroom and for sure these were not the comfortable Marriott beds ( or pillows). Nonetheless - it worked for one over night. Enjoyed cape cod Sunday pap r being available in the am and breakfast.

Date of stay: April 2018
Trip type: Travelled with family
1  Thank DenyseAlbany_NY
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WHGGuestService, General Manager at Fairfield Inn & Suites Cape Cod Hyannis, responded to this reviewResponded 30 April 2018

Thank you for taking the time to share your most recent experience at our hotel. We appreciate your loyalty to the Marriott brand and glad you enjoyed your stay. I am sorry to hear you did not enjoy the Serta Comfort Suite Mattresses. Being only 22 months old some of the beds may still have that new hard feeling. We thank you again for staying with us and look forward to welcoming you back whenever your travels bring you back to the Cape Cod area.

Sincerely,
Tomas Tolentino
General Manager

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Reviewed 29 April 2018 via mobile

We went to Cape-cod MA for a mini vacation during April Spring Break. The weather was terrible; it was cold and raining. We were able to check in thirty minutes before the regular time and the staff were very friendly . I had booked a one bedroom suite; it was more like a studio suite minus the kitchen.

The place was nice and clean ; the complimentary breakfast was descent; you can’t go wrong with “Free”. The gym opened 24hrs & the indoor pool was small; we , however, didn’t have time to use the pool or gym. They don’t have a restaurant or a Starbucks like the other Marriott Hotels.
To conclude I would definitely return to the inn due to the cleanliness of the suite and friendly staff.

Date of stay: April 2018
Trip type: Travelled with family
Thank 513kelliep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WHGGuestService, General Manager at Fairfield Inn & Suites Cape Cod Hyannis, responded to this reviewResponded 30 April 2018

Thank you for taking the time to share your most recent experience with us. We are glad to hear that you enjoyed a clean comfortable room, as well as enjoyed our free complimentary breakfast. We too like that the options change daily and there are plenty of items to choose from. We want our guests to be able to stay fit and relaxed and the 24-hour fitness center and indoor pool help with that. As a select service Marriott, we do not have a Starbucks in the lobby, however, there is a satellite one right next door in Barnes and Noble as well as a full service one 1/2 a mile down the road. We thank you again for staying with us and look forward to welcoming you back on your next visit to the Cape Cod area.

Sincerely,
Tomas Tolentino
General Manager

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Reviewed 29 April 2018 via mobile

This hotel seemed fairly new; very clean. Walking distance to the Cape Cod Mall. Near the JFK Hyannis Museum Cape Cod Chip Factory and within 2 miles from the beach. Great place to stay when attending a conference at Resort and Conference Center Hyannis.

Date of stay: April 2018
Trip type: Travelled on business
Thank mtabb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WHGGuestService, General Manager at Fairfield Inn & Suites Cape Cod Hyannis, responded to this reviewResponded 30 April 2018

Thank you for taking the time to share your most recent experience with us! We too love our location right next to the Cape Cod Mall. It has many attractions and restaurants and now even has a brand new bowling alley with an arcade, laser tag and full-service restaurant. Hyannis Main Street is just a short drive away with the JFK Museum and Cape Cod Baseball Hall of Fame, and as you stated you need to stop at Cape Cod Potato Chip Factory and try their many varieties. Thanks again for staying with us and we hope you choose us again when you are in the Cape Cod Area.

Sincerely,
Tomas Tolentino
General Manager

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