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All reviews double tree warm cookies fire pit small airport cape cod barnstable airport nice hotel fitness center lobby bar outdoor pool close to the airport breakfast buffet health club busy road front desk staff staff was very friendly and helpful downtown hyannis
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Reviewed 27 April 2017

I would like recommend this hotel to those who would like to explore Cape Cod along with its islands. It's convenient location and friendly staff definitely are a plus to your travel experience. Besides the traditional welcome cookies and hospitality gestures, you can expect sincerity in assistance from the front desk staff. Their service made my first trip to Cape Cod a memorable one. The humor of the front dest staff brought a slight of sunshine to raining days. Bar tender knows how to make drinks and the breakfast is pretty good.

  • Stayed: April 2017, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank shuhuab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 3 May 2017

Thank you! We're delighted to read your nice comments and recommendation of our hotel. We especially appreciate the "shout out" to our hardworking front office staff. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2017

Check In was seamless and I was immediately upgraded ( as I should have been automatically last time ) upon arrival ! Claudia and Boryana, on the front desk were welcoming, hospitable and friendly. It seemed like they both enjoyed their job. Even smiling and happy.
One day, it was blustery and windy outside when I stopped by the front desk for a cookie ( they are delicious) and they offered and made me hot tea. Comon now, who does that ? Great service beyond the norm !
The breakfast experience was different as well. Efficient, caring and friendly, as opposed to slow and indifferent the previous visit.
The Hotel, has a small lobby bar, and in house restaurants.

I hesitated for a long time, ( even though visiting the Cape at least 13 times, for over a year) returning to this Hotel because of my last visit, but this visit convinced me to keep coming back on a regular basis.
I am hoping that this last experience becomes the " Rule" for me from now on.

I recommend The Hilton Double Tree and will definitely return in a week !

Room Tip: Free Wi Fi for Hilton Honors Members
  • Stayed: April 2017, travelled solo
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Thank Ric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 3 May 2017

We're so very appreciative that you gave us the opportunity to welcome you back again to our property...and happy to hear that your last visit was such a positive experience - one that we will certainly aim to replicate in the future :). We look forward to seeing you soon.

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Reviewed 25 April 2017

Diamond member here. We stayed here as part of a vacation in the Boston area. We stayed here to make a sunrise service nearby for Easter.

You need to remember that you are in a prime location, even though it was just April, you can see why people want to be in this area. Four of us stayed in one room with two double beds. Pretty cramped quarters. Room was a bit smaller than most with two doubles at Hiltons.

No jacuzzi. The breakfast was very good. This hotel though stuck to the strict Hilton rule of the free breakfast for only two people, not the family. The breakfast buffet would be a bit steep on price if we weren't comped. With that being said, there are several hot items. I've seen better at other DoubleTrees, but it certainly was satisfactory.

What gives this hotel 4-stars though is the staff. It's the usual high end Hilton quality. Very helpful to us turistas and they worked with us to make out stay as pleasant as possible.

  • Stayed: April 2017, travelled with family
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    • Rooms
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Thank BJBrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 3 May 2017

Thank you for taking the time to share your comments with us and the readers of TripAdvisor. We're glad that overall our property worked well for your Easter weekend visit and we are especially appreciate of your kind words regarding our hotel staff who work diligently to make a positive impact on the guest experience. Thank you...and thank you also for your loyalty to Hilton hotels.

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Reviewed 25 April 2017

Excellent reception staff with warm cookies and attentive atmosphere

Clean updated bathrooms and visible updates in progress. Pool has robotic cleaner going around in the am, impressed
Beds were cleaned and comfortable. Cable seemed to be more likely Han the average package.

  • Stayed: April 2017, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton
Thank scotm531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2017 via mobile

Great experience from check-in to check out. Greeted by Mike at the front desk who was extremely friendly and made check in smooth. Room was clean and perfect for two adults and two grandchildren. Pool area was clean and the grandchildren had a great time. The lifeguard named Julianna was extremely friendly and interacted amazingly with young children. She is an asset to the hotel.

Stayed: April 2017, travelled with family
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HYHI, Manager at DoubleTree by Hilton Cape Cod - Hyannis, responded to this reviewResponded 3 May 2017

Thank you for choosing us for your school break getaway on Cape Cod and for taking the time to write. We're delighted to hear that you and your grandchildren enjoyed your stay with us - especially your time at the pool. We will be sure to pass on your kind words to Mike and Julianna. We hope that you will come back and see us again.

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