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All reviews hhonors points mohawk trail nice indoor pool complimentary breakfast room was clean great place to stay off the highway staff was very friendly and helpful free internet yogurt would definitely stay here again enjoyed my stay upon check nice stay yankee candle easy access ma
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Reviewed 30 August 2018 via mobile

We were out in western Ma doing an overnight near ziplining, whitewater rafting, winery and small town visiting. This property is well situated for doing that. Wanted a chain and not B & B style accommodations.
Got the last room at 9 pm on a Saturday night.
The hotel itself is ok. It is clean and the breakfast was plentiful! Eggs, waffles, oatmeal, fresh fruit whole and cut up, cold cereal, danish, toast, breakfast meat, hot and cold beverages. Typical chain breakfast.
The seating was ample considering that the hotel was sold out.
The front desk manager, when we checked in was very cheery and a wealth of information about what there is to do in the area. I think her name was Kim. The checkout people were friendly too!
The bed was comfortable and the temperature was good. Room needs updating, but didn’t care.
The window view was overlooking the roof of the indoor pool, not exciting, but really only wanted a place to sleep and shower.
The pool area inside looked fun for families with kids. There were two kids jumping around when we peeked in.
As far as other amenities, no idea, sorry.
All in all, clean, friendly and convenient!

Stayed: August 2018, travelled as a couple
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cchaffee, General Manager at Hampton Inn & Suites Greenfield, responded to this reviewResponded 30 August 2018

Thank you for taking the time to complete this survey for the Hampton Inn & Suites Greenfield, We are pleased that you were satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been so successful.
We look forward to serving you again in the near future
Carla Chaffee, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

Came to the area for a wedding. It was very convenient to everything. The stay was great .The staff was very friendly and helpful. Monique went above and beyond with being very helpful and making you feel welcome. I would diffently stay here again Just please get bigger pillows.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank 557marions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cchaffee, General Manager at Hampton Inn & Suites Greenfield, responded to this reviewResponded 30 August 2018

Thank you for taking the time to complete this survey for the Hampton Inn & Suites Greenfield, We are pleased that you were satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been so successful.
We look forward to serving you again in the near future
Carla Chaffee, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

The staff was the best I’ve ever encountered at a hotel. I’ve never checked in and out so fast. Super helpful and friendly! Clean rooms, never heard other guests, and had a really good nights sleep. Would highly recommend.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank mandyinbrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cchaffee, General Manager at Hampton Inn & Suites Greenfield, responded to this reviewResponded 28 August 2018

Thank you for taking the time to complete this survey for the Hampton Inn & Suites Greenfield, We are pleased that you were satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been so successful.
We look forward to serving you again in the near future
Carla Chaffee, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018 via mobile

Even if the building is an older one, everything is very well maintained. The staff was always very friendly and helpful. The breakfast is the best we got in Hampton Inns recently. Both mornings were extra items, like freshly baked biscuits or bagel toppers next to the eggs and sausages. Of course all the usual items were there and if anything run low, quickly refilled.

Stayed: August 2018, travelled with family
Thank viganiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cchaffee, General Manager at Hampton Inn & Suites Greenfield, responded to this reviewResponded 28 August 2018

Thank you for taking the time to complete this survey for the Hampton Inn & Suites Greenfield, We are pleased that you were satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been so successful.
We look forward to serving you again in the near future
Carla Chaffee, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018

Thought it was annoying that there wasn’t an exhaust fan in the bathroom and it was filled with steam when i got out. Also bathtub did not drain when we took a shower which is not a big deal but that issue combined with the fan issue and that there was not a jacuzzi in the pool area added made the stay just an ok experience.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank S8353JVvincentd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cchaffee, General Manager at Hampton Inn & Suites Greenfield, responded to this reviewResponded 28 August 2018

Thank you for taking the time to complete this survey for the Hampton Inn & Suites Greenfield,
We look forward to serving you again in the near future
Carla Chaffee, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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