We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (355)
Filter reviews
355 results
Traveller rating
231
63
32
17
12
Traveller type
Time of year
LanguageAll languages
More languages
231
63
32
17
12
Show reviews that mention
All reviews rooftop pool beautiful hotel nautical theme king suite city view the ocean view room to celebrate my birthday turn down service wait staff views are amazing outer harbor north shore new england hot tub lobster roll ocean front upon check
Filter
Updating list...
31 - 36 of 355 reviews
Reviewed 14 August 2018

We stayed for one night for a friend's Bachlorette getaway. Upon arrival we were aggressively met by a bellhop who told us no outside alcohol was permitted on the premisis. We did not have outside alcohol, and were not offered a welcoming word or offer to get our bags from the bus. We then went upstairs and checked in to two lovely rooms. The rooms were absolutely beautiful. Terrific sitting area, bathrooms, and comfortable bed.

The following day we went downt to dine with her family and were told a table would be ready once another large party paid. Thirty minutes later a table was still not ready after the bride asked what was the hold up. They told us the large party still had not paid. When they sat us, about 45 minutes after the initial contact, the restuarant was basically empty. There would have been several opportunities to sit us earlier. Most of us have previously worked in customer service, so we were suprised by how we were treated several times.

Later that day we spent time on the gorgeous rooftop and were pleasantly surprised by the workers at the bar and the pool. Don't get me wrong, this was a great place to stay. They have probably had several unpleasant encounters with party groups, but it is also a business of customer service, so we were dissappointed.

  • Stayed: August 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank Ekarat6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeauportGM, General Manager at Beauport Hotel Gloucester, responded to this reviewResponded 15 August 2018

While we are glad you chose our hotel to celebrate your friend’s bachelorette getaway, it appears there were several missed opportunities to provide you with the accommodating and welcoming service you expected, and we hope you accept our apologies. Please reach out to us at Communications@beauporthospitality.com so that we may further discuss your review. It is great to hear that you found your rooms beautiful, and our staff at our rooftop bar and pool were friendly. Thank you for your review, and we hope to have another chance to give you the delightful stay we wish you had.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018

Nice ocean front property. Very friendly staff. NO service at the rooftop bar on a Saturday night (no bartender or wait staff)! Booked a suite, but no area separate from bedroom. Ocean view was only partial. Must know better and get ocean front.

  • Stayed: August 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank TravelAttorney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeauportGM, General Manager at Beauport Hotel Gloucester, responded to this reviewResponded 15 August 2018

Thank you for your review of our friendly staff and stunning ocean views at Beauport Hotel Gloucester! Please know, the hours of our rooftop bar are listed, though we would be grateful to hear about your experience more and hope you reach out to us at Communications@beauporthospitality.com . It appears there was a miscommunication regarding your room, and hopefully, during your next visit, you will book through us directly to ensure your requests are met.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

Everything in this Property is Excellent.
From Check-in to Departure you will enjoy every minute.
Location.......Best in Gloucester
Pool.......complete with view & bar
Restaurants, indoors and out with fabulous views
Bar, best mixologists in town. Lively crowds every evening. Live music too.
Rooms..........all you could want and then some, even Binoculars
Valet Parking.......no wait most courteous
Security......outsiders welcome, but guests come First.

Room Tip: Go for the Water View 3rd Floor
  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank NewtownBobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeauportGM, General Manager at Beauport Hotel Gloucester, responded to this reviewResponded 15 August 2018

It was a delight to read your review of Beauport Hotel Gloucester, and we are thrilled our friendly service, lovely pool and amenities, and our spacious rooms with breathtaking views provided you with an excellent stay. Thank you for your review, and we look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

We stayed for 8 nights in the end! Fantastic staff and facilities... the rooms were extremely well appointed, with numerous USB charging ports by the bed and on the desk, well lit with a large arm-chairs and foot stools, a fridge, safe, replenished coffee making facilities, walk in shower. The beds were turned down at night, towels replaced and 2 chocolates left on the bed. Fantastic staff; the concierges, the receptionists, the house keeping, and the restaurant staff - Amazing people. The furnishings were extremely well appointed in all areas. The roof-top swimming pool, viewing area and bar were exceptional to, personable, helpful, nothing was too much trouble staff. The was understandably on the smaller side, but there was also a heated Jacuzzi; the whole area was decked out in high quality wood, sun lounges, sun-umbrellas tables and chairs, plus free towels. readily available. Just outside the Lobby bar area was a fire-pit surrounded by comfortable seating plus rocking chairs with a view out to sea. We loved it!

Room Tip: The rooms at the city side were a little more peaceful than those around the fire-pit area, particularly if you wanted an early night.
  • Stayed: August 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank montofri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeauportGM, General Manager at Beauport Hotel Gloucester, responded to this reviewResponded 11 August 2018

Thank you for sharing how our attentive service, beautiful facility, and lovely amenities inspired you to have an extended stay at Beauport Hotel Gloucester. We are glad you found your room well-equipped and comfortable, and our fire-pit area and rooftop pool relaxing. Your compliments on our staff, and how they went above and beyond to ensure you were well taken care of are appreciated, and we will be sharing your review with them. We look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

This place is immaculate. Spotlessly clean, meticulously maintained, and somewhat luxurious.
The location is right on the edge of the ocean with indoor and outdoor eating facilities afforded ocean views; the pool is on the roof and has a bar.
We stayed in an ocean-front room with two large, comfortable queen beds and a balcony; fantastic view, spacious, and everything worked!
Had breakfast which was superb and not excessively expensive ($22 per head plus tax & tip) for what you got.
Room rate was not cheap at over $500 per night but, in terms of VFM, it was not exactly a rip-off; probably reasonably good VFM, in my view.
Attentive, pleasant, and helpful staff was a bonus.
Cannot fault this hotel; a truly beautiful venue.
PS. We have just returned from a one month break in USA and this is the only hotel to warrant 5*.

Room Tip: Get an ocean view; it's worth the extra $.
  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Service
Thank KT-svj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeauportGM, General Manager at Beauport Hotel Gloucester, responded to this reviewResponded 11 August 2018

Thank you for sharing how your luxurious room, our beautiful views, and delicious restaurants provided you with an excellent stay at Beauport Hotel Gloucester. Your kind words of our attentive staff are appreciated, and we are pleased their attentive service added to your experience. We hope to see you again during your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews