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All reviewswould definitely stay here againrecommend this hotelroom was very clean and comfortablecheck in was easyexcellent stayindoor poolexercise roomhot breakfastthe staff was friendly and helpfulgreat place to stayup to datethe breakfast areabooked this hotelboston areafront desk staffvisiting salemhotel room
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Reviewed 12 July 2018

Very nice hotel. Staff very friendly and helpful. Hotel had a water heater issue overnight so the shower was on the cool side in the morning. A/C worked well overnight. Hotel has a larger dining room for breakfast than most Best Westerns. Breakfast was OK but hot items were only slightly warm.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 13 July 2018

Thank you very much for choosing to stay with us. We are so happy you enjoyed your time here. Please accept my apologies for the boiler issue. We thought we had caught it in time during the overnight shift so as not to affect anyone, so I am sorry you still didn't have a normal hot shower that morning. We hope to have you back again soon.

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Reviewed 10 July 2018

It is a well equipped hotel with great rates if booked in advance. The breakfast had a lot to offer and the rooms were very comfortable. Good environment for families. Right off a major road with plenty of parking.

  • Stayed: July 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 3Paull1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 11 July 2018

Thank you very much for choosing to stay with us. We are so happy that you enjoyed your time here. Many thanks for taking the time to do this great review and rating as well. We hope to see you again soon.

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Reviewed 7 July 2018 via mobile

We stayed in a king room. The room is very clean and beautifully decorated. The bed has crisp white bedding and is so comfortable! The staff is wonderful. We decided to stay an extra night to enjoy the area and visit Maine

Stayed: July 2018, travelled as a couple
Thank lmister2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 9 July 2018

We are so pleased that you enjoyed your stay with us enough to take the time to write such a great review and to give us a 5 dot rating here. Thank you very much for your kindness. We hope to host you again the next time you are back in our area.

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Reviewed 4 July 2018

Just finished a stay here in late June, 2018 for one night while in the Boston area for a wedding. The hotel was a last minute find near where I needed to pick up a tuxedo - turned out to be a great find. Room was ready early - around 1pm, huge room with 2 double beds, great cable TV & strong wifi, tons of free parking, friendly staff, and a pretty good breakfast with lots of room to sit.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 5 July 2018

We're so happy you found us at the last minute. Thank you for taking the time to write such a kind review about your experience here afterward as well. We certainly appreciate it. Hope to have the chance to host you again the next time you're in the Boston area.

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Reviewed 25 June 2018 via mobile

I recently stayed here while traveling into Boston the next day. It was a great option, not far from downtown, and cheaper than being in the city. It was in a convenient location. The staff was friendly and helpful. The motel is clean and well maintained. The kids enjoyed the cookies and hot chocolate that were available. The pool looked nice even though we didn’t use it. And there is a nice patio with a fireplace and chairs. Our room was spacious and well equipped with a refrigerator and microwave. There was even a little table to eat at. I liked the color scheme and decor. The beds were comfortable and we slept well. I would definitely return next time I need to find a place to stay near Boston.

Stayed: June 2018, travelled with family
1  Thank lorisusanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 5 July 2018

We are so happy you decided to make us your home away from home on your trip to Boston. Thank you for taking the time to write such a wonderful review of your stay with us after too. We truly appreciate your effort, it helps us spread the word about what a nice option we are in Boston's North Shore area. Hopefully we'll have another chance to host you the next time you are back in our area. Thanks again.

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