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All reviews guest laundry huge room would definitely stay here again recommend this hotel room was very clean and comfortable boston airport check in was easy excellent stay exercise room hot breakfast the staff was friendly and helpful indoor pool stayed here for one night front desk staff great place to stay enjoyed our stay up to date
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Reviewed 20 December 2017 via mobile

Everything was fresh and new! Great stay! Staff was welcoming and helpful. Beds were clean and housekeeping was exceptional at this property. Breakfast room was clean and had a lot of choices to get you filled up and included in your nights stay!

Stayed: October 2017, travelled with family
Thank OleSeaHaggSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 2 January 2018

We really appreciate you taking time to write such a great review of your experience with us! Thank you and we hope to see you again soon!!

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Reviewed 4 December 2017

Excellent location, easy off/on for the main highways. Completely renovated hotel with all the facilities one could need. staff are very friendly and I will use this hotel again when back in the area. Particularly liked the comfortable public areas.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with Best Western
Thank C2188YDwilliamw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 6 December 2017

We're so thankful that you chose to stay with us! We appreciate the great review you have given us and are very happy you enjoyed all that we have to offer. We all look forward to your return visit!

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Reviewed 1 December 2017

This hotel was just updated and it was done very nicely. Outdoor firepit, indoor pool and fitness center were great. Very clean and friendly atmosphere. In a very convient location to restaurants, malls and major highways.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Best Western
Thank patduvall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 4 December 2017

Thank you so much for making us a part of your vacation! We are so happy you enjoyed your stay with us enough to take the time to write such a nice review about it. We really appreciate your kind words. Hope to see you again soon.

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Reviewed 25 November 2017

Convenient location. Caring staff. Nice rooms. Great beds. Good parking lot. Free breakfast in a nice dining area. The reservation people were very accomodating. Overall impression we felt was quite positive.

  • Stayed: November 2017, travelled with family
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Review collected in partnership with Best Western
Thank L8454TDwilliaml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 27 November 2017

Thank you for choosing to stay with us. And thank you so very much for taking the time to write a nice review of our hotel after your stay. We really appreciate the kind words! Hope to see you again soon.

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Reviewed 22 November 2017

The room cleanliness could have been a little better. The room was serviced during my stay, but the bathroom door was spotted with "something" and never cleaned during my entire (4 day) stay. I loved the decor. There was a mix up when I tried to extend my stay. It was rectified after much ado. The water took a long time to heat up. The room seemed unable to go above 68 degrees, regardless of what I did to the thermostat.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank lynna161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad H, General Manager at Best Western Plus North Shore Hotel, responded to this reviewResponded 24 November 2017

I'm so disappointed to hear you didn't enjoy a "5-dot worthy" stay with us. My apologies that your door wasn't cleaned properly, and we will inspect the heating unit in your room as it should absolutely be able to reach temperatures higher than 68. I hope you come back and try us again, as we are certainly better than what you experienced this time.

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