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“Excellent Customer Service”

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Hilton Garden Inn Rockville - Gaithersburg
Ranked #3 of 14 Hotels in Rockville
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 August 2017

We had an overnight stay recently and we were most impressed with the Hilton Rockville. The hotel is updated in modern furnishings throughout with very comfortable, relaxed seating. The rooms are very spacious with memory foam mattresses that adjust to the firmness of each bed. Linens are soft and comfortable, along with pillows that are fluffy and relaxing. Televisions are flat screens updated with HBO stations. Customer service was excellent throughout the stay including front desk and lounge area for dinner, drinks and a full breakfast buffet in the morning. Food was fresh and delicious. Dining areas were spotless. I would definitely stay here again.

Room Tip: We stayed on 4th floor. It was very quiet.
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  • Stayed: August 2017, travelled on business
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Thank Kristine Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 - 40 of 621 reviews

Reviewed 22 August 2017

Clean functional value for money in good location . Staff were very friendly band helpful , room facilities were good and room was clean. Hotel was secure and located near local facilities and within minutes of town center

  • Stayed: August 2017, travelled solo
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Review collected in partnership with Hilton Garden Inn
Thank nouraenibankolea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

We've stayed at this location on previous trips to this area & have always been pleased. Rooms are clean no comfortable. Staff is helpful & friendly. Restaurant is clean, reasonable & food is very good.

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Cecelia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

Modern highly contemporary feel to the hotel. Free wifi or payment options. Free parking. Rooms highly practical - sockets including USB at bedside. The best steam iron I have had in any hotel - bar none. Well done. The sheets were very creased. Found that rather strange. Breakfast - good selection of hot & cold - fresh & well presented. Perfect for the business traveler.

  • Stayed: August 2017, travelled on business
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Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017

I have been staying at this particular hotel for over 7 years - the staff and the service are always excellent. The restaurant is good and the little extras, like free hot tea/coffee from early in the morning to late in the evening are always appreciated.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
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    • Rooms
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    • Service
Review collected in partnership with Hilton Garden Inn
Thank Travelingkim52511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Rockville - Gaithersburg

Address: 14975 Shady Grove Rd, Rockville, MD 20850-7765
Phone Number:
Region: United States > Maryland > Montgomery County > Rockville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Rockville
#2 Romantic Hotel in Rockville
#2 Family Hotel in Rockville
#3 Business Hotel in Rockville
Price Range: €81 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rockville - Gaithersburg 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Hilton Garden Inn Rockville-Gaithersburg is the premier business and leisure hotel in the Rockville-Gaithersburg area. Offering full service accommodations including daily shuttle service, room service, corporate and social meeting space, full service restaurant offering mid-scale dining with breakfast and dinner selections, complimentary high speed wireless and LAN internet service, indoor heated pool, whirlpool, and 24 hour fitness center, with a designated children's room offering games and activities. ... more   less 
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Also Known As:
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

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