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All reviews whole foods the club lounge waterside restaurant walking path parking garage view of the lake columbia town center front desk staff close proximity excellent customer service merriweather post pavilion mall tyrone bellman terry bebe conference
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Reviewed 14 September 2018

Good location by water's edge, but some shortcomings. Tub drain was too slow, so water accumulated during showers. Also, carpet needed vacuuming since there was some debris from previous guests. The air conditioner constantly cycled on/off all night (loudly), making it tough to stay asleep.

  • Stayed: September 2018, travelled on business
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Review collected in partnership with this hotel
Thank jhmgkm26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018 via mobile

Two stars for the walkable lakeside location. Loud air conditioner, bulging wallpaper, long slog to lobby from lodges, and constant clank of doors closing in the hallway make this a forgettable place. Concierge lounge only had one hot item. I hope Marriott will either breathe new life into the Sheraton brand or remodel and rebadge them. This would be a wonderful location for an Autograph property.

Stayed: September 2018, travelled on business
Thank log24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsataD, Front Office Manager at Sheraton Columbia Town Center Hotel, responded to this reviewResponded 15 September 2018

log24
We want to sincerely apologize for your less than satisfactory experience at our hotel and hope you will accept our sincerest apologies. The hotel will be undergoing a full refurbishment and all the issues mentioned will hopeful be resolved soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

This holtel is located by a lake, and near by the columbia town mall. So, it's very convenient. An other convenient thing for me is that the hotel have free shuttle sevice. room facilities and service is good. I like live in there. The air conditioner is a bit loud

Room Tip: The air conditioner is a bit loud
  • Stayed: September 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank sshhhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2018

I along with several co-workers stayed here last week. Three of us switched rooms due to the musty smell, another moved because of a mouse in her room. Hallways in lodges all smell badly of mold. Insist on staying in the tower or book elsewhere. The lodge area of this hotel needs a major renovation or tear-down. I expect far better from a Sheraton.

  • Stayed: September 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank B5112TZjohna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2018

Hidden gem. Superb rooms, attentive/out-going/friendly staff. I usually avoid hotel restaurants except for breakfast (it’s tough to mess up breakfast), but had a late night at the office so went downstairs and had a house salad (cold and crisp),the ribeye with mushrooms (delicious) and top that off with apple pie... incredible. Very convenient to our office there, the mall and a whole foods, room had lake view, club lounge was special. This is my hotel and f choice to n Columbia.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank A G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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