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All reviews walking distance street parking pancake machine busy street breakfast room newer hotel the entire hotel recommend this hotel would definitely stay here again free breakfast excellent stay front desk staff rooms were very clean parking lot baltimore avenue great place to stay first floor
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Reviewed 23 September 2015

Hotel was clean, comfortable and complimentary breakfast was great. Staff was amiable and very helpful. Bed was firm just like we like them. Near U of M. Lots of fast food places nearby. If you come here you will likely enjoy your stay.

Room tip: Rooms on the back side of the motel are very quiet.
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusCollegePark, Front Office Manager at Best Western Plus College Park Hotel, responded to this reviewResponded 26 September 2015

Thank you for your kind remarks on the cleanliness of our rooms and our convenient location to the University of Maryland. We are pleased that you enjoyed your stay and hope you will come back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2015

Good room. Front desk was responsive and co-operative to our preferences. Break fast is complimentary. Free wifi in rooms. Travelled with family, booked 3 rooms on 09 Aug 2015.

We had forgotten 3 new handbags in our room. In one of the handbags a Louis vuitton wallet was there inside a zipped pouch. Called them after 2 days, bags were promptly returned. But it is a great surprise wallet went missing. Obvious to guess. Better control and corrective action required urgently. This was not expected from Best western plus standards. Hope to get proper response.

Room tip: Take care of your belongings
Date of stay: August 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ganesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusCollegePark, Front Office Manager at Best Western Plus College Park Hotel, responded to this reviewResponded 26 September 2015

We are very happy to learn that your overall stay was pleasant, and that you were pleased with the our hotel as a whole and the friendliness of our staff.

We are very sorry about the lost of the wallet. When you called us in reference to the items left behind. The owner packed and shipped everything that was left in your room to you. When items are left behind bu our guest. They are bagged and placed in lost in found until we are contacted by the guest.

We would like to thank you for choosing us, we hope to see you again.

Warm regards,

Best Western Plus College Park

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Reviewed 19 September 2015

Noisy, so-so breakfast, no newspaper or shuttle. I would not recommend this hotel because of these reasons so I am just filling up the minimum of 200 characters, but I've said my piece. Location looked good, but without a shuttle it made it more of a distance problem getting around, especially to the Metro.

Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusCollegePark, Front Office Manager at Best Western Plus College Park Hotel, responded to this reviewResponded 20 September 2015

Thank you for writing a review of your stay at our property. We are committed to making sure our guests enjoy their stay. We would like extend an apology for not meeting your expectations. Many guests appreciate that we are approximately 1/2 mile from the metro system, and rate us on our cleanliness, comfort and service. All feedback is important to us in offering a better experience in the future, and we hope you consider visiting with us again.

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Reviewed 18 September 2015

I checked in very late and was out by 4:45 am for two mornings. I was not able to eat breakfast and had no problem with parking. I was on the third floor facing the back and all I was looking to do was go to sleep. I did use the internet and it worked fine, if I was coming back to this area I would stay here again.

Date of stay: September 2015
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank 2antigua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusCollegePark, Front Office Manager at Best Western Plus College Park Hotel, responded to this reviewResponded 20 September 2015

Thank you for staying with us and writing a review of your visit. We are delighted to know when our guests are pleased with their stay and appreciate your kind remarks on the cleanliness and comfort of our rooms. We hope you will stay with us again as we strive to exceed expectations in customer service.

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Reviewed 29 August 2015

Hotel was clean and evening receptionist was very pleasant. Stayed on the second floor toward back parking lot. No noise and very comfortable. Clean. It was nice having a hot breakfast. First day there, sausage and potatoes were over cooked and not good. After that the breakfast was very enjoyable and a treat having something hot rather than just cold food in the morning. Had a good variety of food to chose from.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusCollegePark, Front Office Manager at Best Western Plus College Park Hotel, responded to this reviewResponded 31 August 2015

Thank you for staying with us and writing a review of your visit. We are delighted to know when our guests are pleased with their stay and appreciate your kind remarks on the cleanliness and comfort of our rooms; and, our free complimentary breakfast offering hot and cold items. We hope you will stay with us again as we strive to exceed expectations in customer service.

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