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All reviews sitting area large room bagels the breakfast area two double beds shower curtain would definitely stay here again an early flight desk clerk we've stayed one night stay room was clean and comfortable close to the airport kitchenette mall portland sofa
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Reviewed 3 January 2018 via mobile

Didn’t expect much from Holiday Inn but pleasantly surprised. Extremely easy check in. Clean accommodations. Room was smaller than hoped but for the low rate very impressed.

Small fridge in room with counter. Free Coffee/tea in room and lobby has another complimentary coffee/tea/ hot chocolate bar.

Free breakfast (large spread including eggs and bacon and juice), on-site gym, laundry and heated pool.

Would stay here again!

Date of stay: January 2018
Trip type: Travelled with family
Thank Troublemaker72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin P, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 4 January 2018

Dear Troublemaker72,

Thank you for taking the time to complete a review. I am glad to hear that your check in experience was smooth and that your suite was clean. We hope you choose to stay with us again!

Thank you,

Kevin Pastore
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018

Everyone from the front desk clerks to the van drivers were very friendly and accommodating. Room was clean, breakfast area was open and stocked everyday and the cinnamon buns were great as always. This hotel is also close to the mall and the van is available for drop-off and pick-up. An important thing to consider if you will be without a car.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank AnotherRoadWarrior28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin P, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 4 January 2018

Dear AnotherRoadWarrior28,

Thank you for the positive comments about our staff. They all do work very hard and appreciate when they are recognized. We hope to see you again!

Thank you,

Kevin Pastore
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017

This Holiday Inn Express is quiet, clean and offers free Wi-Fi and a good breakfast buffet, with juices, warm cinnamon rolls, yogurt, fruit, eggs, cereal and breads/bagels/muffins. Coffee, tea and hot chocolate are available all day in the lobby. There is a workout room and indoor pool, too.

Room tip: Get a room near the elevator. It's still quiet and saves the walk, if you're so inclined.
Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank AlliecatOOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin P, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 4 January 2018

Dear AlliecatOOB,

Thank you for mentioning the cleanliness as our Housekeeping department works very hard to upkeep the appearance of the hotel. We hope to welcome you again soon!

Thank you,

Kevin Pastore
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

Very nice hotel. Have stayed many times. Great breakfast in the morning. Rooms are clean. Microwave and fridge are supplied. Staff are friendly and helpful. Great location just up the hill from the Maine Mall.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank MMboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin P, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 18 December 2017

Dear MMboyd,

Thank you for the positive feedback and I am glad to hear we are your first choice when you stay in the area. I will pass along your kind words to the staff and we can't wait to welcome you back!

Thank you,

Kevin Pastore
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017 via mobile

The heating system lacked a thermostat and was hard to adjust to get proper heat in winter! The bed was uncomfortable and there was no sink in the kitchen area! And the guy at the front desk forgot to put us down for our shuttle bus!

Date of stay: December 2017
Trip type: Travelled as a couple
Thank MaineGuy777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin P, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this reviewResponded 18 December 2017

Dear MaineGuy777,

We do appreciate you taking the time to tell us about your most recent stay.I do apologize that we did not mark you down for the shuttle. We will be undergoing a full renovation starting in January, and would love it if you came back to give us another chance. Please reach out to me directly if you do decide to stay with us again.

Thank you,

Kevin Pastore
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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