Our flight was cancelled and we needed a place to spend the night. The staff made an unpleasant experience a bearable one. They offered assistance with obtaining dinner and suggested we use their breakfast room.More
- Free Wifi
- Free Parking
Our flight was cancelled and we needed a place to spend the night. The staff made an unpleasant experience a bearable one. They offered assistance with obtaining dinner and suggested we use their breakfast room.MoreShow less
Thank you for your kind review.
Our proximity to the airport and our free airport shuttle turn a cancelled flight nightmare into sweet dreams once your head hit our selection of soft and hard pillows.
I do hope you enjoyed your stay and look forward to welcoming you again under better circumstances!
We've spent over 20 nights in this hotel, including three separate stays this spring alone. And we have a fourth stay planned! The staff are helpful and welcoming. The linens are never threadbare and always crisp and clean. The rooms we've had are all in good shape and are always spotless. There's ample parking. Water temps are hot and the shower pressure is strong. The morning breakfast is good. The A/C works great.
The biggest plus is that the third floor is a pet free floor and pet rooms are available on the first two floors. For those of us travelling with pets, this means we're not relegated to a room with torn carpets, stained furniture, and worse!
You can tell by our repeat visits that we like, and highly recommend, this hotel!
Thank you for returning to the Comfort Inn in South Portland. With so many choices in our area, we are truly grateful that you chose us!
Our newly renovated rooms are clean, comfortable and kept to the highest standards.
Did your pet enjoy our doggy treats in the lobby?
We look forward to welcoming you once again!
I had a good stay at this Comfort Inn. The room was comfortable and attractive, and staff were friendly and helpful. Best of all, in addition to the soft, floppy pillows on the bed, there were firm pillows too! I slept well.The shuttle to the airport was great.
Thank you Nancy M,
We are proud of our newly renovated rooms! The Comfort Inn in South Portland welcomes guests with clean rooms, free hot breakfast and Wi-Fi, free airport shuttle and fresh baked cookies every evening!
Thank you for choosing the best!
have been going there for the past 3 years when we visit our son. The hotel has been remodeled and is truly a great place to stay. The rooms are clean, everything works, and the staff is very friendly and helpful. Will be going again soon and look forward to the stay. The free breakfast is great and dont forget the cookies and coffee in the afternoon.
The only drawback noted is that one side faces the highway and if window is open there is the road noise. But with the ac on there isnt a problem. if it is a problem ask for a room on the other side of the hotel.
Great place and staff.
Thank you for coming back!
We know there are many choices out there and we appreciate you choosing us!
My husband and I have stayed at this Comfort Inn a number of times either prior to departing Maine( very early flights) or upon return ( late night flights). It has always been clean, accommodating and a good experience. Unfortunately, this last stay resulted in no hot water for the morning shower. We had not showered since the morning of the day before, had attended my daughter's outdoor wedding in ( steamy, hot) Brooklyn and had our return flight delayed by many hours.( we arrived at 2 AM) . We REALLY needed that shower. Our AC unit was not functioning up to par either. We understand that mechanical malfunctions can happen but we would have thought that C.I. would have offered some level of financial rebate.
OK, this is a very conveniently located hotel -- near the airport and near the Maine Mall, if shopping's your thing. It is also newly renovated, with nicely designed furnishings including beds & linens, large flat-screen TV, decent desk and plush easy chair. While appreciating those things, I have to say that the overall effect was a cramped one.
There's not a whole lot you can do with the basic room size and configuration of an old hotel, one in which the largest size bed was probably a single "standard double." I thought that, for all the amenities, there was just too much stuff crammed into a modest-sized room. And even with all that admittedly handsome furniture, there was relatively little drawer space for our things and no safe for our valuables. And I felt like I was bumping into something every time I turned around. No place to store luggage out of sight, either, adding the cramped feeling, as we each had a suitcase and a backpack.
And the bathroom, well, good luck with that, if you're large-sized or if you'd like a little privacy when doing your nightly or early-morning grooming or beauty routine. Whatever design firm cooked up the idea of taking the sink and vanity OUT of the bathroom and sticking it in the entryway, so as to be in full view of the bedroom, really ought to lose business and not gain it. Alas, this appears to be a trend, but not a good one IMHO.
The room with the toilet and bathtub/shower was so small that the open door came very close to the front end of the toilet seat. There were two apparel-type hooks on the back of the door, but no towel racks.
And there weren't any towel racks, either, across the entryway hall, where the tiny sink with very little counter space was relocated. So, what to do with wet towels? Being oriented toward the "green," I'd have preferred letting them dry rather than changing them out. But that would have meant soggy towels. So to the laundry they had to go, wasting energy and water.
The counter space surrounding the small sink was inadequate for even a modest number of personal items or sundries. In other words, there was nowhere to put most of our "stuff." There were no usable shelves below the sink, since the two very shallow ones located there were taken up with folded towels (again, there being no towel racks, there was nothing else to do with them). Neither were there any shelves above the counter, where we might put a few things like our toothbrushes and toothpaste. And, while there was a box of tissues on the counter, there was no wastebasket for used ones. I took the wastebasket from the toilet room and moved it near the sink, but there was really no place to put it that didn't inconveniently jut into the entryway, adding to the cramped feeling.
I also thought the breakfast room, while pleasant in appearance, was too cramped, especially when it was full of people, which it was during our stay. There was too little space between the tables, and when the chairs were occupied you just could not cross between them to get to and from the counters where the food was located. So you had to go the long way around, juggling food, thus making for even more congestion. At least there were trays on hand, so that you could fill them up and bring them to your room, which during peak breakfast time seemed a better option.
It seemed to me that, for all the improvements, the bottom line was to get more paying customers into spaces originally designed for fewer of them. I personally would have preferred plainer and fewer furnishings and more space and more privacy.
I do acknowledge that the rates were quite modest and therefore attractive, given the overall quality of furnishings and the convenience of the location. But personally I would not stay here again.