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All reviews room was clean maine mall would stay here again the breakfast area waffles front desk staff continental breakfast an early morning flight cookies check in was quick stayed one night staff was friendly king room convenient location great place to stay first floor restaurants and shopping
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Reviewed 23 September 2016

We spent a week at this hotel. The room was clean and the bed was very comfortable.The bathroom was small. Hard to even move around in.Breakfast is included,eggs and breakfast meat as well as a pancake and waffle maker available.Yougurt and muffins and pastries as well.The dining area was quite crowded and busy.House keeping was very friendly and attentive. Ladies at the front desk didn't seem to friendly.

Stayed: September 2016
Thank jc042576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CDoris M, Director of Sales at Comfort Inn Airport, responded to this reviewResponded 29 September 2016

Dear jc042576,

I'm so glad you enjoyed our wonderful and complimentary hot breakfast! Did you try our lemon-infused water in the lobby?

Fortunately for us, we are a very busy hotel in the summer as we have return guests and new guests enjoying so many things we offer such as a free airport shuttle, free long distance calls in the US and to Canada, free Wi-Fi and cookies in the evening!

Thank you for taking the time to review us!
Chiara

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Reviewed 20 September 2016

Comfort Inn, Airport, South Portland – this location is very near to the highways, the Maine shopping mall and a strip mall (large variety of stores and eateries). While this specific Comfort Inn website indicates that you can walk to the shopping mall, the walk would be on a very busy (by my observance) 4 lane highway with very busy intersections. It is within walking distance of a smaller strip mall. The desk staff was pleasant and helpful. The room was a bit crowded for our family of 4 (2 double/?queen beds), not a lot of open space around the beds. The room had frig, coffee maker, TV, but the WiFi was difficult to connect to. The sink (with small shelf underneath) was outside the area door for the toilet and bathtub which was a convenience for our family. The toilet and bathtub area was a 6’ X 6’ very small space. Adequate towels and toiletries provided, but not a rack or shelf to put them on inside the bathtub area. Beds/pillows were comfortable. Free breakfast in a small room across from the front desk---there was the usual breakfast hot and cold offerings that were replenished, but waffle maker was in the front corner of the room and not easily seen. The table/seating was very busy/crowded the mornings we were there in early August. There was a cold self serve beverage dispenser and a few cookies on a cart near the breakfast area when we arrived in the afternoon of our check in. This Comfort Inn was the most expensive accommodation for our week in Maine (areas of Camden and Bar Harbor included) and not sure it was worth the price we paid. This location is within 10-20 minutes driving distance to get to Portland area attractions. See other Trip Advisor reviews for Fort Williams Park, Portland Head Lighthouse and Museum, Portland Observatory Museum, Fort Allen Park, and Rising Tide Brewery.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank PhiladelphiaMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CDoris M, Director of Sales at Comfort Inn Airport, responded to this reviewResponded 29 September 2016

Dear PhiladelphiaMary,

Thank you for taking the time to review us. Our location is ideal for anyone looking to do a little shopping at the Maine Mall, or visit downtown Portland.

I understand that a hotel room can get a little crowded for a family of 4, but did you like all our new furnishings? I'm afraid to say that Choice standards do not allow us to place towel racks in the bathrooms, but I do understand your predicament.

So sorry you missed our fresh Belgian Waffle station - they are so yummy!!!

Please be aware that our rates in the summer are comparable to other hotels in our area , yet we try our best to be affordable to all.

Kindest regards,
Chiara

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Reviewed 12 September 2016

The room was $200 after tax, but we had to be at the airport VERY early and they have a free shuttle running every hour all night. Their continental breakfast wasn't running at 4am, but they put out coffee and granola bars. The gentleman running the shuttle was very nice. The room was comfortable, clean, and quiet.

  • Stayed: September 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank alm1sf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CDoris M, Director of Sales at Comfort Inn Airport, responded to this reviewResponded 29 September 2016

Dear Alm1sf,

Thank you!

I'm so glad you chose us even for just a brief visit - we hope to see you again in the near future! Maybe next time you can try our fresh baked cookies in the evening.

Chiara

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Reviewed 2 September 2016

Not all that impressed. This place isn't the worst I have been in but it may have been the worst for the $200 a night fee. Room was small but it was clean. Breakfast was just ok. Portland hotels are all overpriced during the summer but I would opt to stay elsewhere when I return.

  • Stayed: July 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Gladys B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CDoris M, Director of Sales at Comfort Inn Airport, responded to this reviewResponded 15 September 2016

Dear Gladys,

Thank you for your review.

Our summer rates are comparable to other hotels in the South Portland area. Our rates always include free hot breakfast, free Wifi, free long distance calls in the US and to Canada and airport shuttle.
We also offer guests complimentary fresh baked cookies every evening, lemon-infused water starting at noon and passes to the nearby gym.

We are sure glad you gave us a chance and hope to see you in the future.

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Reviewed 26 August 2016

We spent 3 nights here while in Portland. The location is convenient to the airport and shopping mall, and easy to find. We asked for a quiet room and were assigned one on the top floor at the end of the hall. Room was clean and quiet. Breakfast was good. Also had cookies at 6 pm and lemon water and coffee available. Would stay there again next time we're in Portland.

Stayed: August 2016
Thank Dalen1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CDoris M, Director of Sales at Comfort Inn Airport, responded to this reviewResponded 30 August 2016

Dear Dalen1970,

We are so happy you enjoyed our fresh baked cookies! The Comfort Inn Airport is quite the establishment with ideal location, renovated rooms and excellent customer service. Visit us in the winter and enjoy two kinds of soup Mondays thru Thursdays!!

Thank you,
Chiara

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