Kelsey, I believe her name was, was just outstanding. She made the stay fun and worth while. If it wasn't for that I would have checked out. There were several cleaning issues in the room. I think the cleaning department either needs a re-haul or the management needs to do a better job on keeping an eye on cleanliness. You can lead with a powerful fist or lead by example. And a powerful fist isn't working. The dining area was great and the bartender was sweet. They do have a huge pool and great work out area. I asked an employee, I guess who drives the van, if he was able to mail a postcard I got. "I don't know if we do that, you have to ask the desk" How about you be a team player and find out the answer for me instead of passing the buck. The hospitality in this hotel just lacks, except Kelsey. She was a rock star. Everything else was Meh. I did give my concerns to the front desk on what was wrong in the room but no need to mention them here. I will warn other guests that stay at this hotel, to move the furniture to make sure things look okay.
- Official Description (provided by the hotel):
- The Clarion Hotel is a full service hotel located just 5 minutes from downtown Portland, Maine. The hotel offers a dining room, lounge, business center, pool, Jacuzzi, fitness center, on-site laundry. We pride ourselves on offering exemplary products and service to all our guests. ... more less
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- Also Known As:
- Clarion Hotel Portland, Maine
- Clarion Portland
- Portland Clarion