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All reviews evening reception omelet station managers reception omelet chef made to order omelets close to the airport an airport hotel cheese and crackers two room suite cocktail hour complimentary breakfast pool and hot tub living area an early flight minute drive breakfast staff excellent stay
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Reviewed 8 November 2017

I had a flight leaving at 5:30 am so I stayed at the Embassy Suites at the airport. Clean, comfortable and friendly, it was the perfect choice. Shuttle service to and from airport. Highly recommend if you need an airport hotel.

  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank misopiso88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this reviewResponded 2 December 2017

Dear misopiso88,

Thank you for taking the time to review us on TripAdvisor. Hope to have you back in the near future.

Happy Holidays!

Jennifer LeClair
Asst. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

We stayed at the Embassy Suites Nov. 2-6. Every facet of our stay was enjoyable. We arrived around midnight and Carl greeted us immediately and was very friendly and polite. Every staff member was polite, courteous, and accommodating, including Krystal, Kyle, and Richie. The hotel was clean and spacious. Each morning we enjoyed the breakfast buffet and the made to order omelets. What could be better than happy hour? How about happy hour on the house!!! We will definitely return to the Embassy Suites the next time we travel to Portland.

Stayed: November 2017, travelled with family
Thank bevsboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this reviewResponded 8 November 2017

Dear Bevsboys,

What a GREAT review! I am thrilled you had a chance to meet our outstanding team members, Carl, Crystal, Kyle, and Richie. They are amazing individuals. We look forward to having you back again real soon.

Graciously,

Jennifer LeClair
Asst. General Manager

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Reviewed 6 November 2017

I started coming to this hotel in January 2017, returned 4 times February - April. I went to this hotel during major storms, the latest being the Halloween Super Storm. This hotel AND the people who work here make storms seem enjoyable for an old lady.

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank marthah885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this reviewResponded 8 November 2017

Dear Martha885,

Thank you for taking time to review us on Tripadvisor. I am happy to read that our team were gracious and took great care of you during our Halloween Storm. We had a lot of families stay the whole week due to no power. Hope to have you back again, when things are calmer weather wise.

Graciously,

Jennifer LeClair
Asst. General Manager

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Reviewed 5 November 2017

We came to Maine for a family trip and this hotel was perfect for us. Our room came with a living room/office and a separate bedroom which was ideal for what we needed. The shower was nice and hot, bed was warm cozy and comfortable and the a/c worked great. The breakfast was the best hotel breakfast I've hand and although we drove in, I loved that it was close to the airport which I'll keep in mind when we fly in next time. Overall it was a absolutely positive experience for us and will recommend this hotel.

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank texas80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this reviewResponded 8 November 2017

Dear Texas80,

Thank you for choosing our hotel for your family trip! We hope to have you back to visit Maine again.

Graciously,

Jennifer LeClair
Asst. General Manager

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Reviewed 5 November 2017

Stayed at Embassy Suites on our girl’s trip. Not close to much but loved it, with exception to enforcing the adult hours in the pool and hot tub. Spacious rooms and comfortable beds. They should have non pork meat options for breakfast though. Evening reception should have more offerings as well

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Foodiegrl41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland Maine, responded to this reviewResponded 8 November 2017

Dear Foodiegrl41,

Thank you for the nice review. Hope to see you again soon!

Graciously,

Jennifer LeClair
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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