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“Rude”
Review of Dunkin'

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Dunkin'
Ranked #2 of 2 Bakeries in Palmyra
Description: Dunkin' is America's favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world's leading baked goods and coffee chain, Dunkin' serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin' is proud to serve Palmyra, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Restaurant details
Description: Dunkin' is America's favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world's leading baked goods and coffee chain, Dunkin' serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin' is proud to serve Palmyra, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Reviewed 31 December 2016 via mobile

Went through the drive threw when the women took our order and we told he we couldn't hear her she then rudely snapped what can i get you before my boyfriend finished the order she continuously interrupted him. Once we got to the window a gentleman waited on us and gave us one coffee instead of two my boyfriend simply said " i had two coffees " then gentle men then proceeded to respond yup i know and a rude tone the service was poor and the employees attitudes suck . They truly need to learn some customer service skills and how to fake a smile and true hospitality !

Date of visit: December 2016
Thank Mary F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (8)
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3 - 7 of 8 reviews

Reviewed 24 August 2016 via mobile

Long line & wait over all great coffee worth the wait.if you go in pm not so bad of a wait at all . Bathroom was clean , coffee was hot , food was good staff was friendly.

Date of visit: August 2016
Thank paulasY1572TP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 December 2015

My girlfriend and I were driving from Bangor to Augusta and we stopped in Palmyra because I wanted coffee. We waited nearly 15 minutes in line and when we got to the checkout, the girl at the counter had one of the worst attitudes I've ever dealt with. I pleasantly placed my order and she threw the receipt at me. She then went over to her boss, on the sales floor, and said "I hate ringing people up. I want to make the coffees."

Seriously? We finally got our coffees and my bagel. Cream cheese was thrown in a huge block onto the bagel, wasn't spread, and no knife or utensils were available. The coffee tasted so burnt. When I got to Augusta, I stopped at a Dunkin to show them and they said that was completely unacceptable and remade our entire order free of charge. Never will I go back.

Date of visit: September 2015
    • Value
    • Service
    • Food
Thank danieltrue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2015 via mobile

Staff is rude and they have never smiled. They dont care how long you wait..its your problem. Weve driven into the parking lot..gosh..has to be over a dozen times to keep on driving as the lines are crazy (why people dont just go to Tim Hortons I dont know)...
But if the staff cared..it would be a gold mine...oh heck..it IS a gold mine with crappy staff..why bother to improve???

Date of visit: September 2015
1  Thank Mainah65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2015

We stopped there on our way back from Phillips for a little something to drink and eat. My daughter decided on a Coolata and asked the waitress what is was. She replied, with no smile what so ever, that it was a frozen drink. We looked at each other, my daughter, my husband and I, and said okay, could you specify. What flavor do you have. She could not or did not want to answer, while another girl started to list some flavors, a third one came up and said no we only have three flavors. The staff never greeted us when we came in, they never smiled (the 3 of them), and they don't even know what product they have to sell. The first one did not like that my husband had ask her to be specific about the drink, so she, on purpose, gave me my drink, gave my daughter her drink and went ahead and served another client before giving my husband his drink. I will NEVER stop there again. Management should check upon their staff and do something about it. If this is the house policy, I pity them.

Date of visit: January 2015
    • Value
    • Atmosphere
    • Service
    • Food
2  Thank frontdesk2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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