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Reviews (218)
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27 - 32 of 218 reviews
Reviewed 2 April 2018 via mobile

Went with friends for a small get-together. Th arrangements made by the Olive team in the poolside area was simply excellent.The service was good,food was very tasty.Kerala style prawn dish was the highlight of the dinner.It was a memorable and nice experience.

Stayed: April 2018, travelled with friends
Thank Jose_Sebastian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Animon C, Director of Sales at Olive Downtown, responded to this reviewResponded 4 April 2018

Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at OLIVE DOWNTOWN always emphasis in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is our pleasure to hear that you had a wonderful experience with us.

As you have noticed our 10th floor Poolside is the perfect venue for evening get together or a romantic dinner.


Thanks again for visiting us and looking forward to welcoming you back soon.


Regards

Animon Chacko
Head - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Staff are very courteous, well trained and extremely helpful. We were highly satisfied with our 5 day stay. We had our 80 plus old parents also with us and they were extremely well taken care of when we were out sight seeing and were very comfortable. Location is great since every place of visit was conveniently accessible by Uber and other local mode of transport. The extremely comfortable stay made our trip memorable and we will definitely be coming back again. Stay here was one of the main reasons for us taking a great liking for Kochi, inspite of its extremely humid weather. An associated property of Club Mahindra which we personally rate very high. Thanks a lot guys. Please keep up the excellent standards. Lila and Ravichandran

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ravi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Animon C, Director of Sales at Olive Downtown, responded to this reviewResponded 4 April 2018

Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at OLIVE DOWNTOWN always emphasis in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is our pleasure to hear that you had a wonderful experience with us specially the care what you parents received from our team.

Our major advantage is our location. Easy access to all the major tourist attractions in and around the city.

Thanks again for visiting us and looking forward to welcoming you back soon.


Regards

Animon Chacko
Head - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

We visited this hotel for an enquiry. We were waiting in the lobby with my baby. The lobby was very hot no cooling. My baby was crying because of this. When we get out of the lobby, outside temperature was less as compared to lobby . So Pathetic, not up to five star expectations.

Stayed: March 2018, travelled with family
Thank Shahadhiti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Animon C, Director of Sales at Olive Downtown, responded to this reviewResponded 4 April 2018

Dear Guest,

At the outset allow me to take this opportunity to thank you for noticing us the cooling issue in our Lobby. I sincerely apologize the inconvenience caused to you during your visit. We have rectified the issues and done the changes.


Once again apologizing on behalf of all at OLIVE DOWNTOWN for the inconvenience you have faced. I request you to treat this as an isolated incident and not a reflection of our normal services.

Looking forward to host you soon

Regards,

Animon Chacko
Head - Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

I was so impressed with your hospitality.. especially the staff in the hotel... The housekeeping ensured my room was Immaculate on daily basis and the front office was very friendly and extremely helpful... I totally enjoyed the stay.

Stayed: February 2018, travelled on business
Thank RavenMcbride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Animon C, Director of Sales at Olive Downtown, responded to this reviewResponded 4 April 2018

Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at OLIVE DOWNTOWN always emphasis in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is our pleasure to hear that you had a wonderful experience with us.

Olive Team is our asset and the team always ensure the personal care to each and every guest.

Thanks again for visiting us and looking forward to welcoming you back soon.


Regards

Animon Chacko
Head - Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Love the stay and the hospitality of the staff working... The front office staff room service staff all were very helpful and keep up the good work. Loved the trip on whole. I will definitely visit the place again and refer it to my friends too

Stayed: March 2018, travelled with friends
Thank Amruthaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Animon C, Director of Sales at Olive Downtown, responded to this reviewResponded 4 April 2018

Dear Guest,

At the outset allow me to take this opportunity to thank you for the wonderful feedback, we at OLIVE DOWNTOWN always emphasis in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is our pleasure to hear that you had a wonderful experience with us.

Thank you very much for your appreciation which is the great motivation of Olive Team.


Thanks again for visiting us and looking forward to welcoming you back soon.


Regards

Animon Chacko
Head - Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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