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“AC was set at low, could not adjust at all , no matter the settinG.”

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Wingate by Wyndham Shreveport Airport
Ranked #12 of 38 Hotels in Shreveport
Reviewed 18 May 2017

if your going to pay for your stay, you should be comfortable .AC IS A PLUS. I am in my midage, going through menopause, having heat flashes and the last thing I want is the AC to be adjusted to their settings, I did not sleep comfortable at all, but other then that the room was clean and bed was comfortable.

Room Tip: higher floors have less noise
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  • Stayed: May 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 22 May 2017

Dear valued guest,

We value your feedback. I will make sure to speak with the necessary departments to make sure the AC is on the 70 degrees which is the median for every room.
We want to make sure each guest has a great stay with us.
We at the Wingate by Wyndham want to make sure, the next time you're in the Shreveport area, you will give us another chance to WOW you!

Best Regards,
Lanitta Evans

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 - 71 of 199 reviews

Reviewed 16 May 2017

Had 4 rooms for a family trip. One room was fine, no issues. Another room had no AC working. Another room had a bullet hole through the glass with glass on the floor. Our other room had a broken box springs. Changed two of the rooms. They told us the bed would be fixed. Came back to no fixed bed. Two of our rooms never got cleaned. When we called front desk for more towels, we were told they were down at the desk and we could come get them. After all that, they did comp one night for us and discounted another. But they also overcharged my dad $10 from what they quoted (after taxes).

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 18 May 2017

Dear Valued Guest,

We apologize for your inconvenience. We want to make sure all of our guest have an awesome stay. Unfortunately, we fell short of our promises for your stay. Please let us redeem our self by showing you a great stay. I will speak with the necessary staff and make sure all issues are rectified.

Thanks again for your feedback.
Best Regards,

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Reviewed 8 May 2017

My sister and I was passing through Shreveport and needed a nice hotel with double beds for the night. After the representative checked us in our room, my sister and I checked the beds and entire room for cleanliness. Bathroom was very clean. However, the bed spreads had black spots and noticeable specks of small black spots. After moving our luggage into the bathroom, we checked the bed for signs of bed bugs. We didn't find any but was suspicious of the black spots. We ended up sleeping in our sleeping bags on top of the bed. No bite marks, but enough to keep us from getting a good night sleep. We checked out early and got got out of there quickly. Never again.....

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Wingate by Wyndham
Thank francisep2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 9 May 2017

Dear Valued Guest,

We value your feedback and we truly apologize for your stay. We, at the Wingate by Wyndham feel it is our duty to make sure each and every guest are comfortable.
We will research this issue. Please feel free to give me a call to discuss your recent stay. This is unacceptable and not a standard that we possess.
We know that you have endured an uncomfortable stay, but when in Shreveport again, please make sure you stop by Wingate and speak with management. We will make sure your stay is a great one!

Best Regards,

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Reviewed 3 May 2017

I had a bug in my room. The bathroom was laid out in an odd configuration and the hot water was very tricky to operate. No outlets near the bed either. Coffee wasn't available at 5 am when I left.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank spadercool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 5 May 2017

Dear Valued Guest,

We appreciate your feedback. Our guest views matter. We are currently in the process of updating all rooms. We hope to see you in the near future, so that you may experience the newly renovated rooms here at Wingate by Wyndham Shreveport.

Best Regards,
Lanitta Evans

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Reviewed 25 April 2017

  • Stayed: April 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Jeff D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Lanitta E, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 26 April 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wingate by Wyndham Shreveport Airport

Address: 6245 Westport Ave, Shreveport, LA 71129-2503 (Formerly Fairfield Inn Shreveport Airport)
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Shreveport
Price Range: €47 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Shreveport Airport 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Inn Shreveport Airport Hotel Shreveport
Fairfield Shreveport
Shreveport Fairfield Inn

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