We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First floor window curtains do not shut. gthe air conditioner blowing on sheer curtains keeps them open.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Wingate by Wyndham Shreveport Airport
Ranked #12 of 38 Hotels in Shreveport
Reviewed 11 August 2016

I walked to a wal-mart across the street and 3 homeless people asked for money. These people are outside of my window where the curtains do not shut. i called the front desk and was told they try not to have woman on the first floor. NO ONE TOLD ME ANYTHING ABOUT THIS. What is the problem???? Make curtains without a 4ft gap NO BRAINER. I am insulted by the answers I received..

Room Tip: complain about the first floor
See more room tips
  • Stayed: August 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank lizanne w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 12 August 2016

Dear Lizanne W,

Thank you for taking time to share your feedback with us from your recent stay. I am sorry to hear that you were approached by homeless people in the Walmart parking.
I can understand how frustrating it must have been for you to not be able to close your curtains in your room. All of our rooms have black out curtains that close completely. I have asked our Engineering team to investigate this issue with the room you occupied and to fix the curtains in your room.

Again, I do apologize that your experience was such and feel personally disheartened that we were unable to do a better job of addressing these issues while you were still here. My front desk team would have been happy to relocate you to another room. Our guest safety is our biggest concern, and I can assure you that our facility is secured. You are a very valuable guest to us so rest assured your comment will be shared with our entire team.

We hope to have the pleasure of serving you again in the near future.

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (199)
Traveller rating
Traveller type
Time of year
Language

89 - 93 of 199 reviews

Reviewed 10 August 2016 via mobile

We traveled to Shreveport for a wedding, so it was only for the weekend. The beds in this hotel should have been replaced years ago! I'm glad we only stayed one night because my back has been hurting ever since!

Stayed: August 2016, travelled with family
1  Thank crystal k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 23 August 2016

Dear Crystal K,

Thank you for taking the time to share your thoughts and comments in regards to your recent stay at the Fairfield Inn Shreveport Airport.

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your unpleasant stay with us and for the horrible mattress in your room. If you could, can you please give me a call so that you can share more information regarding the room you occupied. I have shared your feedback with my engineer team to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Shreveport.

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2016 via mobile

Friendly service, clean rooms, free wi-fi, located near the interstate and Walmart, and a good breakfast with hot and cold options. The building is secure.
The only thing some may not like is that it's next to a convenience store with late-night customers

Stayed: August 2016
Thank cdf81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 10 August 2016

Dear CDF81,

Thank you for taking time to share the experience of your recent stay through our guest survey. I was delighted to hear that you had such a wonderful stay and that our rooms were clean and the breakfast was good! We love to get such positive feedback from our guest, and I will definitely share this with the team to let them know that you appreciated them.

If I may be of further service, please do not hesitate to contact me anytime. We look forward to serving you again hopefully very soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2016

I've stayed here several times in the last two years. It generally is a good, convienient place to stay, but seems to be on a downward trajectory. The staff is friendly, and seem anxious to please. The rooms are average size, and the beds are comfortable. It seems tired and in need of updating, though...the chair in the room was badly stained, and the furniture had scratches and nicks. There was supposed to be a mini fridge in the room, but there was just an empty hole with dust and trash there, When we mentioned it to the desk people, they seemed surprised and mystified as to why there was no mini fridge. Breakfast was available, but we always walk to the Cracker Barrel next door for breakfast so I can't comment on it's quality. Overall, not a bad hotel, but it could be better...

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Service
Thank ECB55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 27 July 2016

Thank you for taking time to share the experience of your recent stay. Your feedback is truly valuable.

I was delighted to learn that your overall stay was wonderful. However, you also mentioned the fridge in your room was missing and that our hotel is dated. I do apologize that this issue occurred during your stay. I know it must have dampened what otherwise sounded like a pleasant stay. The room that was assigned to you should have been placed out of order, and I apologize that did not happen.

We look forward to serving you again and hopefully in a newly renovated hotel.

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2016

Hotel is fortunately located between Cracker Barrel restaurant and Murphy oil gas station, both are magnets for travelers. Thus, Fairfield Inn gets a big plus for location. On the other hand, its reply to repeated hotel guests that note hotel needs a face lift is a constant reassurance that they know it and will do it...but that reply has been a broken record for quite a while now. YES, this hotel needs renovation...they should do it now...if capital is the issue, start part of the wing of the hotel and continue with other parts of the hotel as funds are available. Breakfast is basic, cleaning the aged interior is satisfactory, parking is a wrap around configuration. Walmart is also nearby...walking distance. Repeat, location is a strength for this hotel but it has been laggard in renovation and sprucing up its income producing asset...

Room Tip: ask front desk for room away from heavy local traffic and nearby I-20.
See more room tips
  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Harry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yentl W, General Manager at Wingate by Wyndham Shreveport Airport, responded to this reviewResponded 25 July 2016

Thank you for taking the time to share your recent experience at the Fairfield Inn Shreveport Airport with us.

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas, which we look forward to in the near future. I will most definitely share your thoughts and concerns with above property management.

Although we fell short of meeting your expectations during your past stay, I hope you will consider Fairfield Inn Shreveport Airport on your next visit to Shreveport so that we can better deliver upon the guest experience you deserve.

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shreveport hotels
0.3 km away
Sleep Inn & Suites I-20
Sleep Inn & Suites I-20
#7 of 38 in Shreveport
250 reviews
1.1 km away
Hilton Garden Inn Shreveport
Hilton Garden Inn Shreveport
#11 of 38 in Shreveport
679 reviews
0.3 km away
La Quinta Inn & Suites Shreveport Airport
Show Prices
Show Prices
Show Prices
13.9 km away
Sam's Town Hotel & Casino, Shreveport
4.1 km away
Country Inn & Suites by Radisson, Shreveport-Airport, LA
3.9 km away
Hampton Inn Shreveport Airport
Show Prices
Show Prices
Show Prices

Been to Wingate by Wyndham Shreveport Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham Shreveport Airport

Address: 6245 Westport Ave, Shreveport, LA 71129-2503 (Formerly Fairfield Inn Shreveport Airport)
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Shreveport
Price Range: €47 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Shreveport Airport 2.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Ebookers, Hotels.com, Booking.com, Expedia, 5viajes2012 S.L. and HotelQuickly so you can book your Wingate by Wyndham Shreveport Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Shreveport Airport Hotel Shreveport
Fairfield Shreveport
Shreveport Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing