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2 - 7 of 349 reviews
Reviewed 8 July 2021 via mobile

Found this great hotel for a quick night stay on a cross country road trip and was very pleasantly surprised. It looks brand new and very cute! We felt very safe and thought it was a great deal. We’d definitely stay here again. The beds are very comfortable. At this time, they had a nice selection of breakfast foods that were individually wrapped. Great place to stay!

Date of stay: July 2021
Trip type: Travelled with friends
Thank brandieh299
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anne Gros, General Manager at Comfort Suites Lafayette Oil Center, responded to this reviewResponded 8 August 2021

Thank you for staying with us! We appreciate your comments and will share them with our team. We hope to see you again soon!

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Reviewed 1 July 2021 via mobile

We recently stayed at this hotel and it was a complete disaster. We had to be switched to another room after our child found a vape pen/crack pipe, under the covers of our bed. The hotel is dirty and run down. The staff was very rude and unfriendly. Unfortunately, they charge you for at least a night, if you don't cancel within 24 hours. They know once you see this hotel, you will not stay.

Our second room was equally as dirty, complete with a huge blood stain by the night stand. When we needed blankets or towels, we were told to come down for them ourselves. The free breakfast was scarce and had only a few items to pick from. Once again, the unfriendly staff refused to restock.

I'm not sure who is reviewing this hotel on various sites, but they are 100 percent false. There is no way this hotel gets near perfect reviews.

Date of stay: June 2021
Trip type: Travelled with family
Thank TDUFRENE1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anne Gros, General Manager at Comfort Suites Lafayette Oil Center, responded to this reviewResponded 8 August 2021

Thank you for staying with us. We apologize for issues you encountered during you stay. We hope you will allow us another opportunity to provide you with the perfect stay in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2021 via mobile

Stayed recently and it is an either new or newly remodeled hotel. All of the furniture seemed new. Breakfast needs a little attention and housekeeping needs to pay attention to detail in the bathrooms. Overall the room was clean, but spots of mildew on the walls and shower head leave a lasting impression on you. We would stay again.

Date of stay: March 2021
Trip type: Travelled with family
Thank Dmaniac
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anne Gros, General Manager at Comfort Suites Lafayette Oil Center, responded to this reviewResponded 8 August 2021

Thank you for your feedback. We appreciate your comments and look forward to seeing you again in the future.

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Reviewed 10 March 2021

Came into town with my twins to go to my older daughters gender reveal. Had decided to spend the night & looking at booking the morning of my best choices were this Comfort Suites or Doubletree & went with Comfort. Tried to check in at 2pm but room not ready so clerk checked us in & we would return after reveal to get keys & go to room. Had horrible time trying find place to eat after reveal since found out many tournaments were ongoing in town. Got back to hotel after 8 & got keys & went to room. Pulled out sofabed to set kids up & was greeted immediately w a yellowed, wet & smelly mattress from pee. & this was fresh. Went to aquire about another room & were none. The only offer i got was to clean it but that was unacceptable to me. No other mattress available & no cots. So, i couldnt stay here & no rooms in town due to tournaments so had to drive 8 miles out if city limits to a Super 8. Tried to call to speak to manager Anne TWICE & left messages both times & she neither reimbursed the charges or even bothered to call me back. Which is a shame since this seemed to be a nice hotel. I don't feel I'm being overdramatic here & feel a refund is due & will conta

Date of stay: March 2021
Trip type: Travelled with family
Thank ArkLaTex2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anne Gros, General Manager at Comfort Suites Lafayette Oil Center, responded to this reviewResponded 8 August 2021

Thank you for your feedback. We apologize for the issues you experienced.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2020 via mobile

Highly recommend. Clean,smells fresh, good a/c, comfortable bed, fluffy comforter, quiet, good location. The manager even called to make sure the room was of my liking. I’ve never had a manager call to see if au needed anything. Very pleased.

Date of stay: October 2020
Trip type: Travelled solo
Thank leahp306
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anne Gros, General Manager at Comfort Suites Lafayette Oil Center, responded to this reviewResponded 8 August 2021

Thank you for staying with us and providing your feedback. We appreciate your comments and will share them with our team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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