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All reviews front desk slept like babies an older building room was super clean mardi gras ball general manager an update catfish staying at this hotel bed was very comfortable southern hospitality enjoyed my stay business trip staff was friendly lobby molly housekeeping
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Reviewed 7 September 2018

Dirty. Not kept up. Bottoms of my white socks turned black from walking on the carpet in my room. The staff was very nice but did not have much to work with. You could feel each spring in the bed. The tub faucet/shower valve did not work. Shower only. What a surprise when I leaned over to turn on the cold water. The faucet on the bathroom sink was partially sideways.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Vester H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
corporatetravel2015, Director of Sales at Wyndham Garden Lafayette, responded to this reviewResponded 7 September 2018

Thank you for taking the time to write your review of our property, your comments are very much valued. Your concerns have been directly reported to the specific departments for immediate correction. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Thank you again, and we look forward to seeing you on your next trip to Lafayette!
Best Regards,
Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018

I recently stayed at the Wyndham in Lafayette, LA. It was a delight in this day of mediocrity to find a staff so proficient at their job.
I even had the pleasure of meeting John, the general manager and realized the professionalism of the staff started at the top. He was very kind and courteous and took time to make sure my stay was pleasant and comfortable.
If you're wanting to be impressed with service, Stay Here!

Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank dlafleur47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
corporatetravel2015, Director of Sales at Wyndham Garden Lafayette, responded to this reviewResponded 7 September 2018

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Thank you again, and we look forward to seeing you on your next trip to Lafayette!
Best Regards,
Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

My husband and I recently had to make an emergency trip to Lafayette and we were lucky enough to get a very comfortable room at the Wyndham. It was a trying experience, being a family emergency, but the staff at the Wyndham made everything so easy for us. The room was clean and the bed was so comfortable, especially for someone with a bad back. The staff was more than willing to help out with every need we had. Housekeeping, restaurant staff, front desk staff, general manager... all were attentive to our needs.
We will definitely stay at the Wyndham Garden on our future visits to Lafayette.

Date of stay: September 2018
Trip type: Travelled with family
Thank GMGH1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
corporatetravel2015, Director of Sales at Wyndham Garden Lafayette, responded to this reviewResponded 7 September 2018

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Thank you again, and we look forward to seeing you on your next trip to Lafayette!
Best Regards,
Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018

Not the Wyndham hotel you may know. Just recently purchased and smells like an after party for college kids to dump in. Wow had I'd known.. Don't let the foyer fool ya! Small rooms, poor lighting, not a good choice. Will ruin your day, week, weekend and year after this stay.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank momdukes14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
corporatetravel2015, Director of Sales at Wyndham Garden Lafayette, responded to this reviewResponded 7 September 2018

Thank you for taking the time to write your review of our property, your comments are very much valued. Your concerns have been directly reported to the specific departments for immediate correction. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Thank you again, and we look forward to seeing you on your next trip to Lafayette!
Best Regards,
Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

The staff at this Wyndham hotel is amazingly helpful and friendly. Wyndham should be proud to have employees like these working for them. From check in to room service everything went very smooth and my family left very happy. The bedroom was clean and comfortable. The bathroom a little small but that's barely a complaint. If i could give this hotel 6 stars I would just for friendliness!

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank janetevans6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
corporatetravel2015, Director of Sales at Wyndham Garden Lafayette, responded to this reviewResponded 7 September 2018

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding your experience during your visit. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Thank you again, and we look forward to seeing you on your next trip to Lafayette!
Best Regards,
Jessica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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