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Reviewed 7 March 2020 via mobile

Well maintained hotel with calm beach. Just two days with many tourist transfered from Kingstown. After 5 o'clock PM again max 20 people on whole beach as ussual. We enjoyed a lot nice view from the hotel terrace and clean sea. Swimming pool with normal water. Public transport available a few meters from hotel. Wety tasty food especially during evening events. The price is simmilar as in restaurants around.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank janvR6460LT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lola S, Public Relations Manager at Sunset Shores Beach Hotel, responded to this reviewResponded 20 May 2020

Thank you for choosing to stay at Sunset Shores and for taking the time to share your feedback with us. The pool courtyard provides direct access to Villa Beach and overlooks the warm Caribbean Sea and some of the Grenadine Islands. Guests can enjoy the spectacular view and breathtaking sunsets while sipping on a refreshing cocktail or dining on a tempting meal. Our restaurant was making good use of the outdoor dining space by the sea with the Wednesday Night Caribbean BBQ, Friday Night Happy Hours, and Saturday Night Seafood Buffet. While we have suspended our buffets temporarily, our restaurant remains open for dine-in or take out service. Out spacious open air dining areas allow for dine-in patrons to feel comfortable during these difficult times with tables placed apart to allow for social distancing.

We hope that you will return to St. Vincent and stay with us again when international travel resumes. Until then, we send our warmest regards.

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Reviewed 6 March 2020

The hotel is right on the pristine beach with a great view of the sunset. There are other hotels and restaurants in the area that you can walk to along the beach and the beach boardwalk so you can go exploring too.

Our room was remodeled since our last visit. It has a nice new look to it. I checked out some of the other rooms and there are now some nice handicapped rooms. The dining areas and grounds also have a facelift. New chef has started 3 new tasty buffets. - barbeque, fish and breakfast. It has been a while since we visited last, but the staff remembered us and greeted us warmly.

St Vincent just got easier to access since American flies there from Miami twice a week (Wednesday and Saturday) - much easier than going through Barbados.

Date of stay: January 2020
Thank Excursion52620649043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lola S, Public Relations Manager at Sunset Shores Beach Hotel, responded to this reviewResponded 20 May 2020

Dear Guest,
Thank you for choosing to stay at Sunset Shores and thank you for being a repeat customer. We appreciate the feedback that you have shared with us. More than half of the rooms have been completely remodeled so far. All rooms have been upgraded with luxurious Eurotop mattresses and linens, plush towels, and 40" flat screen TVs with cable service. We will complete renovations to the remaining bathrooms in the coming months.
As you noted, our culinary experience has also been remodeled. Unfortunately, our buffets have been temporarily suspended but the dining experience will continue to be extremely satisfying. Our chefs focus on using the freshest of ingredients, tempting your taste pallet by layering local and international flavours, and textures, and complete the experience with creative plating presentations.

The pool courtyard which provides direct access to Villa Beach has been upgraded with comfortable sun loungers and dining sets. The pool bar and grill (now called Vitamin Sea) had been used to host the Wednesday Night Caribbean BBQ, Friday night happy hour and Saturday Seafood Buffet. Because the court yard area is so spacious, we will be resuming happy hours on Wednesday and Friday nights with a new snack menu, with tables placed at a distance in keeping with social distancing requirements that we are all dealing with today. Our full menu is also available.

The more formal dining area located upstairs near reception and the lounge has been renamed Epiphany. Both restaurants/bars remain open during these difficult times to our guests and to our local Vincy patrons. Room service and take-out service is also available.

While international flights have been suspended, we look forward to the day when jets will resume their direct routes from Miami, New York and Toronto. We were hoping to get news of direct flights from the UK and some European destinations, but those plans have been put on hold for now. Sunset Shores has been a proud contributor to the St. Vincent tourism industry since 1973. Our motto is "Island Hospitality at its Best". We look forward to the day when we can welcome you back to our beautiful land when it is safe for travel to resume. Until then, warmest regards.

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Reviewed 26 February 2020 via mobile

Location on the beach was good. Staff was friendly. Food at restaurant was good. Hotel and facilities were dated.

However my main complaint was that on the Saturday night the hotel restaurant and bar were closed for a private anniversary party. While this was disruptive, the main issue was the constant music and announcements non-stop from 7 pm to 1 am at full blast. It was too loud to think much less sleep in my room. If I had wanted to stay at a nightclub rather than a hotel, I would have done so.

Date of stay: February 2020
Trip type: Travelled solo
4  Thank WarrenL677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lola S, Public Relations Manager at Sunset Shores Beach Hotel, responded to this reviewResponded 20 May 2020

Dear Guest,
Thank you for choosing to stay at Sunset Shores and for taking the time to share a review about your stay with us. Our motto is Island Hospitality at its Best. The staff works hard to ensure our guests feel like they visiting their second home. The pool courtyard provides direct access to the beach and a relaxing setting for guests to enjoy good food and drinks. At the end of the day, breathtaking sunsets are there to behold.
We apologize for the inconvenience caused by the private event. During private events, if the dining room is being used, room service is always available. Guests can also enjoy food and drinks by the pool courtyard and beach bar. This should have been communicated to you with a note in your room. Private events are not a regular happening but when they are booked, most events must finish by 11 pm. Sunset Shores strives to offer a peaceful environment for guests to enjoy the beauty of our beachfront location and wonderful island.

When travel and vacationing resumes, we hope you will return to St. Vincent and give us a chance to serve you again. Until then, stay safe. Warmest regards.

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Reviewed 13 January 2020 via mobile

Staff is nice and they are competent and hard working. The food in the restaurant is very good but a little expensive relative to other options. The location is very good for what i wanted to do while i visited. The hot water was very good. All the drivers and taxis can find the place which was nice. The grounds are well kept. My room was clean and well equipped. I was in room 40 and i had trouble with wifi and the toilet didnt flush very good. These arent deal breakers for me but it was a tiny bit annoying.
Over all its fairly priced and good value for the room. If you want a perfect hotel spend more money

Date of stay: January 2020
Trip type: Travelled as a couple
Thank tomdS1828ZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lola S, Public Relations Manager at Sunset Shores Beach Hotel, responded to this reviewResponded 14 January 2020

Dear Guest,
Thank you for taking the time to provide feedback about your stay at Sunset Shores Beach Hotel. You were staying in a Garden View room which overlooks the main entrance driveway and gardens.We are sorry to hear about the frustrations you encountered with wifi and your toilet. We will ask housekeeping to investigate and correct the faulty toilet mechanism so other guests aren't hindered by it. We will also double check the signal strength for the wifi. There is a router directly below Garden View rooms in the conference room. We will also check our front desk procedures to be sure they are giving out the right password(s) for Garden View guests to access the conference room service rather than stretching to connect to the wifi in the dining room (in the main building) when in your room. Wifi service should be good in most areas.
Sunset Shores Beach Hotel has been proudly serving vacationers and business travelers since 1973 so all taxis and buses know we exactly where we are - located directly on Villa Beach, one of the nicest beaches on the mainland. We hope you spent some time in the pool courtyard which provides direct access to the beach and warm Caribbean Sea and is the perfect spot to relax by the beach bar, take in the view of some of the Grenadine Islands and watch spectacular sunsets while sipping on our signature rum punch or fresh fruit punch.
When you return to St. Vincent, we hope you will visit with us again. Until then, warmest regards and safe travels.

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Reviewed 5 January 2020 via mobile

I read some bad reviews of this hotel and saw pictures. I decided to stay next door. On my first day to St Vincent, I ate at this restaurant and the food was great! Very clean restaurant as well as hotel. I have eaten there for lunch and dinner on several occasions because of the quality of their food and how great it tastes! I met the chef, the manager and the wonderful wait staff. I alerted them that there were some bad reviews and they knew about them, but indicated to me that a lot of things have changed since those reviews and I can say for fact that they have! When I return to St. Vincent, I will definitely stay at Sunset Shores!

Date of stay: January 2020
Trip type: Travelled solo
Thank Dagnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lola S, Public Relations Manager at Sunset Shores Beach Hotel, responded to this reviewResponded 14 January 2020

Hi Dagnee,
Thank you for taking the time to share your experience while dining at the restaurants at Sunset Shores. We are working hard to deliver Island Hospitality at its Best so that all guests have an exceptional experience and want to come back for many repeat visits. More than half of the hotel rooms have been completely renovated. All rooms have new mattresses and luxurious linens, flat screen TVs with upgraded cable service. Our management team expanded recently with the addition of a new Executive Chef who has taken the culinary experience at Sunset Shores to a new level. The upper dining room is being renamed "Epiphany". The poolside bistro/grille will soon be open daily and will be called Vitamin Sea. The pool courtyard provides direct access to Villa Beach and is the perfect place to enjoy a good meal, refreshing cocktail and take in magnificent views of some of the Grenadine Islands and watch spectacular sunsets. We look forward to serving you when you return to St. Vincent. Best wishes for 2020, warmest regards and safe travels.

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