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Reviews (284)
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Reviewed 7 December 2017 via mobile

Friendly staff and very professional. Enjoyed the hotel and all the amenities. Enjoyed the meet and greet with free food and drinks. Only stayed for one night but was very impressed. Special thanks to Annette for her excellent service!

Stayed: December 2017, travelled on business
Thank dbatimana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah T, Manager at Residence Inn Shreveport-Bossier City/Downtown, responded to this reviewResponded 8 December 2017

It seems like you enjoyed everything that makes us Residence Inn: friendly staff, spacious suites and amazing amenities. Ms Annette is a gem and we're thankful to have her in our team. Thank you for your time and we invite you to stay with us longer next time!

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Reviewed 7 December 2017 via mobile

My stay at the residence inn was very home like. I felt warm and welcome every morning coming in from a long night of work. Annette made my stay amazing. I was always greeted with a smile and uplifting words. great stay overall.

Stayed: December 2017, travelled on business
Thank bobbyburton84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah T, Manager at Residence Inn Shreveport-Bossier City/Downtown, responded to this reviewResponded 8 December 2017

Here at Residence Inn Shreveport-Bossier City, it is always our goal to provide a home-away-from home. We are so happy to hear that it's the impression you received. Ms Annette will be exited to hear that her contagious smile made a difference in your mornings. Thank you for sharing your experience with us and we hope to see you again!

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Reviewed 28 November 2017 via mobile

Great stay. The staff was very professional. The breakfast staff Latonya and Diane were the best. I highly recommend. 5 stars.
I usually stay at another well know chain and have for years but recently had an issue so i have found my new "go to" stay with Marriot. Thanks

Stayed: November 2017, travelled on business
Thank Sherrill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah T, Manager at Residence Inn Shreveport-Bossier City/Downtown, responded to this reviewResponded 2 December 2017

We are ecstatic to receive 5 stars from you Sherrill C! Diane and Latoya will be over joyed to hear that you mentioned their amazing service. We understand that you have plenty of options when it comes to your hotel needs and we are humbled to be your #1 Hotel choice. Thank you again and we can't wait till the next time.

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Reviewed 26 November 2017

Hotel is clean and staff especially Ms.Annette is very friendly even when I checked in midnight. She was courteous. I recommend this hotel stay. Its near Horseshoe hotel just walk away distance. The hotel does not have bath tub rooms though. They just have standing shower.

Room Tip: friendly staff
  • Stayed: November 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank girishpingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah T, Manager at Residence Inn Shreveport-Bossier City/Downtown, responded to this reviewResponded 29 November 2017

Ms Annette along with our entire team are excited to hear that you had a wonderful stay. We appreciate your feedback and thank you for a wonderful recommendation!

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Reviewed 14 November 2017 via mobile

I have gotten the pleasure to stay at this hotel for the past month here are the pros and cons thus far...
Pros: friendly staff, clean rooms, free washer and dryers, free food and drinks 3 days a week.
To be honest it's hard to think of any cons...
One lady is particular has made a lasting impression and has made it so I will definitely be planning another stay here because of it, Diane Thomas was so polite and helpful she has made this a great trip.

Stayed: October 2017, travelled on business
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah T, Manager at Residence Inn Shreveport-Bossier City/Downtown, responded to this reviewResponded 19 November 2017

We are so thankful to hear that you could think of nothing but positive thoughts about our property and most importantly our staff. We definitely agree with you, Ms Diane is a Gem. Her love for others shows and it is evident in her daily work. Thank you for taking time to recognize her dedication. We appreciate your feedback and look forward to your next visit!

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