I stayed at this particular Residence Inn when it was first opened and was completely delighted at the customer service, interesting decor and gathering places in the lobby. At that time, I had a baby that was an infant (February 2016) and the front desk manager helped me and the baby to our room. He went over and above. I knew at that point this was going to be my "always" hotel in Shreveport area even though I had been faithfully staying at another boutique hotel. Recently, I stayed once again, and as usual everything was wonderful. Theo, one of the staff members, helped me with directions and we had a nice chat about Louisiana and what a good place it can be to raise a family. He really took the time to care about me as a customer and went over and above to make my day. I was able to work out in the cleanest gym I've ever experienced. Missed swimming, but want to try that some time too, as the hotel lends itself to R & R. A couple of critiques I might add - I love the suite rooms, but wish they weren't SOOO far down the hallway! And also, while the breakfast is just very nice, with clean area and well put together, it seems that the eggs are just not that great. Would it be possible to crack some eggs in a skillet, rather than use the factory stuff? Not sure, but for we gluten-free protein eaters....this ranks pretty high. Nevertheless, I will be back again and again. The staff is over and above fantastic. Thank you so much!
- Official Description (provided by the hotel):
- Take Residence with us! Conveniently located off I-20 within walking distance of Louisiana Boardwalks shopping, dining, entertainment & casino. From spacious suites to grocery runs, and working out to working late, you'll love our comprehensive everyday offerings. ... more less
- Reservation Options:
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