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Boomtown Hotel Casino
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Reviews (249)
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Reviewed 6 December 2017

This was one of my favorite properties along with same town. We like to go on Sundays and stay two days cheaper and less crowded? One of the things we like to do was go to there breakfast buffet so I can get my gallon of coffee eat then play a few hours in the morning. I always had my favorite games. We were very disappointed when we found out they closed the breakfast buffet. We went to margaritville instead and there breakfast buffet was more expensive

Stayed: November 2017, travelled as a couple
1  Thank Dianna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this reviewResponded 11 December 2017

Hello, Dianna. Thank you for taking the time to leave us your feedback and for being such a wonderful patron. We are so glad to know that for the longest time, we were able to provide you with an amazing casino experience. We are disappointed that you had to visit another property but hope that you will try the all new breakfast experience at Sundance Cantina. We hope to have you as our guest again very soon. Happy Holidays, Boomtown Bossier.

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Reviewed 20 November 2017

Excellent room, service and hospitality, room was clean and good although pillow type and quality can be looked upon urgently. Casino is good and has three floors to choose from. Parking is good and safe. Wifi was an issue though.

Room Tip: Rooms on top floor.
  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank ranjanl806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this reviewResponded 4 December 2017

Thank you for the four-star review! We are so glad to know that you enjoyed your stay with us. Thank you for taking the time to leave us such great feedback so we can work on improving our property for you and all of our future guests. Sincerely, Boomtown Bossier.

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Reviewed 16 October 2017 via mobile

Nice motel but was under repair so a bit of a mess breakfast was good nice fresh fruit. motel is quite away from town and nothing around but the casino alligators in waters out back that was nice to see

Stayed: October 2017, travelled with friends
Thank beckyjp54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this reviewResponded 18 October 2017

Hello, Becky. We believe that you recently stayed at our sister property, Boomtown New Orleans. We are glad to know that you had a good time while staying there and we hope to have you as our guest one day. Sincerely, Boomtown Bossier.

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Reviewed 29 September 2017

If there were a way to give 0 stars then I would. They have the worst customer service and don't care about their loyal players. After 8 years will be finding a new place to blow my money. Might have done me a favor.

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Renee61767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this reviewResponded 1 October 2017

Hello, Renee. We understand that you are in contact with the most appropriate
team to assist you at this time. We truly apologize for your inconvenience and hope that our team can resolve your issues as soon as possible. Sincerely, Boomtown Bossier.

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Reviewed 25 September 2017 via mobile

Boomtown is a great place to stay when visiting Reno Nevada!

Very nice rooms and great staff not to mention the beautiful view of the Truckee river.

Their lobster buffet is also very unique and well prepared.

Stayed: September 2017, travelled solo
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this reviewResponded 26 September 2017

Hello, Scott. It seems like you had a great time at Boomtown Casino in Reno, however, we are not affiliated with that property. This profile is for Boomtown Casino in Bossier City, Louisiana. We are glad to see that you had a great vacation though and hope that one day you get a chance to visit us in the East.

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