I have stayed at this location a few times in the past while working at Barksdale AFB. I like this location since it is one of the better HIE hotels in the area and is close to the base. This has always been a good location to stay.
Denise at the front desk is exceptional. What a neat lady. Where she gets her energy from is beyond me. Her commitment to the customer and to customer service is second to none. This is the type of person that you want to have working at your hotel. What an amazing lady.
My housekeeping High 5 goes to Brittany M. Her commitment to the customer and her honestly is hard to find. Another very neat lady.
I think that management could do a better job in following up on customer issues and making us feel that the issue(s) are not just dropped. Also, when they make a commitment to something, follow through.
Not a bad stay at all. I would certainly recommend this location to others traveling in the area. They certainly have a few employees that stand out and make for a long business trip a bit more enjoyable.
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