Okay as far as room cleanliness. However, walls/floors must be very thin as I used ear plugs and still was kept awake most of the night by footsteps. Would not stay here again.More
- Free Wifi
Okay as far as room cleanliness. However, walls/floors must be very thin as I used ear plugs and still was kept awake most of the night by footsteps. Would not stay here again.MoreShow less
Thank you for the stay at the Super 8 Louisville.
We regret the noise related mess and our apologies for all the inconvenience.
We shall check and take corrective steps in future,
Shall appreciate your understanding.
We checked in late. Front desk attendant was rude and not helpful. Even though I used my credit card and my Wyndham Rewards, he booked it in my fiancees name. Then in the morning, when we went to the breakfast room, he grabbed stuff literally out my hand and said they were closed. That I can have an apple. Even though there was still 20 minutes to spare. Then we specifically requested a late check out at noon since we got in late, they sent the housekeeper at 10:45 and we denied. So he decided to stand outside our door for the next 20 minutes until we decided to just check out. On the bright side, the morning clerk was friendly and had an excellent attitude and was friendly.
We appreciate you taking the time to provide us with such candid feedback of your stay.
I am very sorry to hear that your stay did not meet expectations. I will share your comments appropriately with our team.
Thank you again.
OK place for the $, Staff nice, free buffet was good but when i first open door of my room the smell about knocked be back out of the Rm. The only thing that saved my stay is that I could open the window. I would have asked for another room but place was full.
Thanks for your feedback.I'm sorry that we couldn’t completely satisfy you.I apologize.we will continue to improve our services and infrastructures.We look forward for your visit again.