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Reviewed 4 weeks ago

I come to Louisville for business a couple weeks a month and stay here every time. Rooms have kitchens and large desk to work. Staff is very friendly and even let me wash some clothes on the house since I didn't have cash! No lack of shopping or restaurants within a 2 minute drive.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank KevinAM19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedric Davis, General Manager at Residence Inn Louisville East/Oxmoor, responded to this reviewResponded 4 weeks ago

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Louisville East/Oxmoor.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is a nice new hotel. Staff is very nice. Has basketball court and best hotel exercise room. Breakfast is the usual hotel breakfast. We would stay here again. Coffee is good too. Not Starbucks but fine.

Date of stay: April 2021
Trip type: Travelled with family
Thank Global620592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedric Davis, General Manager at Residence Inn Louisville East/Oxmoor, responded to this reviewResponded 4 weeks ago

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Louisville East/Oxmoor.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2021

The staff here is absolutely outstanding while providing nothing less than the best commitment and service to us. In particular, Julie, Ana, Fabi, Marie, and Lizbeth and all the food prep staff fantastic. We have been here since February 17, 2021 for temporary housing since we endured a massive house fire and lost about everything. This staff has been the most supportive as we move forward.
In summary, this Residence Inn has our highest recommendation for any traveler or those that may have been displaced under unwanted circumstances.

Date of stay: March 2021
Trip type: Travelled with family
Thank robertkW6063UN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedric Davis, General Manager at Residence Inn Louisville East/Oxmoor, responded to this reviewResponded 17 March 2021

Thank you for choosing us in this difficult time for you and your family. If there is anything we can do during your time here, please do not hesitate to reach put to any member of our team. Thank you for your feedback and we hope you continue to enjoy your stay with us.

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Reviewed 4 March 2021

This is our second trip into Kentucky for a long period of time.. both times we stayed here.. everyone is friendly great breakfast and they have free dinner four days a week with free beer and wine.. they all go above and beyond our two favorites are Ana and Fabi.. when we return home we look forward to going back to see them.. all the employees go the extra mile .. worth the stay.... just exceptional

Date of stay: March 2021
Trip type: Travelled on business
Thank V1047SNnancys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedric Davis, General Manager at Residence Inn Louisville East/Oxmoor, responded to this reviewResponded 10 March 2021

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Louisville East/Oxmoor.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.


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Reviewed 18 February 2021

I cant say enough about the staff at this hotel, Chris, Julie, Cedric, Jerry and Larissa are worth the stop. I was stuck at this hotel during the winter storm. They made me feel like family!! With the complimentary breakfast each morning and The Mix Monday, Tuesday, and Wednesday night I didn't have any extra expenses. You can get a glass of wine as well. This hotel is a true treasure. Go experience it for your self. It will not disappoint!!!!!

Room tip: I stayed in what they called a Studio King Suite. The rooms near the interstate were very quiet.
Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank WinterSucks2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedric Davis, General Manager at Residence Inn Louisville East/Oxmoor, responded to this reviewResponded 21 February 2021

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Louisville East/Oxmoor.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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