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All reviews room was clean road noise front desk staff stayed one night convenient location marriott interstate lexington pillows florida
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Reviewed 13 November 2020

Stayed one night for a conference in Lexington. Really good third-party rate. Front desk clerk was friendly (he was there at both check-in and check-out!). Bed was comfy, room was clean and WiFi was very good. Shower had good water pressure and temperature, though there was rust around a drain fixture. Biggest problem was drapery -- main curtains were the ones that don't close, and the outer one was so thin that people outside could easily see into my second-floor window if I had any lights on. The property is very near I-75 and road noise was sometimes an issue, except when the heater was running (it was just noisy enough to kill the road sounds, but not so noisy as to be an issue of its own). Breakfast was grab-n-go because of COVID. Overall a goood stay.

Room tip: Request a room away from I-75 because of noise and on higher floor because of thin curtains.
Date of stay: November 2020
    • Sleep Quality
    • Rooms
    • Service
Thank realkyhick
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anthony Pompa, General Manager at Fairfield Inn & Suites Lexington Georgetown/College Inn, responded to this reviewResponded 29 January 2021

Thank you for choosing to stay with us. We appreciated the opportunity to host you for your conference. We will evaluate window covering options as we head into our next renovation cycle. We hope that we can welcome you back again on a return visit to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2020 via mobile

Location is very convenient, right off the highway. Price was reasonable as well. The hotel is older but very well kept. The whole room was very clean. Netflix on the TV so that is always a plus. Staff was also very friendly.

Date of stay: July 2020
Thank thrillsteven
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Robert Humphries, General Manager at Fairfield Inn & Suites Lexington Georgetown/College Inn, responded to this reviewResponded 3 August 2020

Thank you for the great review! We appreciate honest feedback from our valued guests, such as yourself. We hope to see you again soon!

Suzy Bentley
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2020

Upon check in we were told the credit card machine was down. Gave cash instead (200 for a total of 128) but did not get change because of the incidental hold that normally occurs. Not a problem until we went to check out and were told that our change was given back when we checked in. The front desk attendant swore she gave back the change, while we, the customer still were questioning it. Called the next day to speak with the manager. Spoke with the front desk manager (AJ maybe?) and asked if he and the general manager could maybe double check the deposits for that day and maybe even take a quick peek at the video just to put our minds at ease. He said he would call back the next day and I have not gotten a call since. If we're wrong, we're wrong........

Date of stay: March 2020
    • Value
    • Cleanliness
    • Service
Thank GoPlaces330882
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 February 2020 via mobile

This is a by the book Fairfield, clean and comfortable. Better than average but TA does not have a good rating. Well located to historic Georgetown, parts of the Bourbon trail and right off I-75. Beware of the web pictures, this property is tucked in a hard corner and not much to look at. Good price point, good for a road stop or a couple of nights.

Date of stay: February 2020
2  Thank Spiegs1968
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daydream35216515281, Director of Sales at Fairfield Inn & Suites Lexington Georgetown/College Inn, responded to this reviewResponded 24 February 2020

Thank you for the great review! We hope to see you back real soon!

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Reviewed 9 February 2020

On our arrival the building and ground are nicely maintained. The front desk staff were efficient courteous and friendly they found our reservation and quickly had us booked in. The room we booked had two queen sized beds it was clean, nicely decorated but the lighting was insufficient it was not bright enough. The internet was easy to access and we were able to use it no issues. There were numerous pillows on the beds but we found them too firm the beds themselves were very comfortable. We had the buffet breakfast. They started breakfast service at 6:00 a.m. which made it great for early risers wanting to get an early start. This hotel and its location is a very good place to spend a night on the road.

Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank tony c
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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