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Holiday Inn University Plaza - Bowling Green
Ranked #16 of 35 Hotels in Bowling Green
Reviewed 23 October 2016 via mobile

Plenty of standard rooms with a nice indoor courtyard. Close to Mammoth Cave National Park, the Corvette museum, and WKU with plenty of restaurants nearby. Breakfast was not included and the internal buffet is pricey. Pet friendly.

Stayed: October 2016, travelled with family
Thank ReefWatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 October 2016 via mobile

Stayed here on a recent business trip. Clean with a helpful staff. Restaurant on site but breakfast doesn't behind until 6:30... so if you have an early start you may want to find something else. There is an airport nearby so there is a bit of background noise. Conveniently located next door to Sloan Convention Center.

Stayed: October 2016, travelled on business
Thank Lori U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this reviewResponded 24 October 2016

Lori U -

Thanks for your great review! We are glad you enjoyed your stay. If you need something earlier than the posted hours, just let our Guest Services know and we can make arrangements to accommodate you. We hope to see you again soon the next time you're in Bowling Green!

Best Regards ~ Brian, GM

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Reviewed 12 October 2016

I have stay here since 2005 on business and have not been disappointed once with service , food, front desk, laundry service, or the lounge. Make sure you see Jamie in the lounge. He is a mixologist on the cocktails. Best thing, he remembers you the next ime your back and what you drank !

Room Tip: Golf course side or the rear of the hotel top floor corner rooms
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  • Stayed: July 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank vermillionroad59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this reviewResponded 24 October 2016

vermillionroad59 -

Thank you for the great review!! We are very pleased that you have been staying with us, we greatly appreciate your patronage! Jamie is a great asset to our hotel and we love hearing positive feedback about him! We look forward to seeing you again !

Best Regards ~ Brian - GM

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Reviewed 3 October 2016

I really enjoyed my stay. I have been driving for over 10 hours and was ready to just get somewhere to relax. I most certaintly got it here. I work at a hotel as front desk, so I pay attention to the front desk a lot. Front desk was amazing, we joked around and they helped me out a lot as well. I was traveling with friends and we all loved the pool and the room, we all slept great. The receipt was slipped under our door and it was nice to get confirmation from them. The breakfast was not included but my hotel I work at doesnt offer it either since they both are full service hotels. I did not try the food, so I cant rate that. The staff is very attentive and the hotel is very pretty. I enjoyed everything about it. If I find myself back in Bowling Green, I will definately stay there again.

  • Stayed: July 2016, travelled with friends
    • Value
    • Location
    • Service
Thank mmkonrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this reviewResponded 24 October 2016

Thank you for the great review of our hotel. We appreciate you taking time to share your experience! We look forward to seeing you the next time you're in Bowling Green!

Best Regards ~ Brian, GM

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Reviewed 3 October 2016

In town for WKU family weekend. We had two rooms reserved. King Suites. These are rooms with a bed room and living room. On the 1st night we checked in, went up to the room #228 and opened the door to a gross smell of smoke and mildew and very dark. I immediately wished I had brought an air freshener. Then my daughter pulled out the fold our bed for herself and the mattress was dirty and full of crumbs. I said "It will be ok, let's cover it with the bedding that is in the closet." So I got it out and tried to cover the dirty mattress. Then, we found POOP stains all over the bedding that was in the BAG and suppose to be clean! We were totally grossed out. We went down to the front desk and they changed us to another room. #428. We entered the room to the same stench of a smell and grossed out once again. There was even nasty dead bugs in the light above the little kitchen table....windows were covered with mold and dirty. We tried to find a room at another hotel, but they were all booked. I am a travel agent and travel A LOT. This hotel would NEVER pass my inspection. This is also the 1st negative post I have ever left for a hotel. Long story short, we were excited to stay here...it is nice from the outside and we just stayed at one in Cinci that was brand new and beautiful, but this location is FAR from it. Old, smells, need reno, moldy, dirty..... next time we will be back to the Hilton Garden inn across the street. It is new, clean and just a little more expensive. Well worth it!

Room Tip: Don't come here....go to the Hilton Garden Inn across the street!
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  • Stayed: October 2016, travelled with family
    • Cleanliness
    • Service
Thank BeachbunnyJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn University Plaza - Bowling Green, responded to this reviewResponded 19 October 2016

Dear BeachbunnyJo,

Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon.

Again, thank you for the feedback and our apologies for the shortcomings.

Sincerely,

Connie D
Case Manager
IHGService

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Additional Information about Holiday Inn University Plaza - Bowling Green

Address: 1021 Wilkinson Trce, Bowling Green, KY 42103-2445
Phone Number:
Region: United States > Kentucky > Bowling Green
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Bowling Green
Price Range: €80 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn University Plaza - Bowling Green 3*
Number of rooms: 218
Official Description (provided by the hotel):
The best of Bowling Green, Kentucky is awaiting for you at the Holiday Inn University Plaza. This unique atrium style high rise hotel is surrounded by the links of CrossWinds Golf and adjacent to the Sloan Convention Center. Fabulous restaurants and shops are within a few short blocks. Bowling Greens unique attractions such as the National Corvette Museum, Beech Bend Amusement Park and Raceway, Ag Expo and Western Kentucky University are all within eight miles. Our convenient location is midway between Interstate 65 exit 22 and historic downtown Bowling Green. Nashville International Airport is just over an hour's drive from the hotel's front door. The interior garden atrium of the Holiday Inn University Plaza offers security and comfort to guests who find their room entry visible from the lobby and the public areas of the hotel. All the guest rooms and suites are extra large, tastefully decorated, and equipped with wireless high-speed Internet access, and 40 cable television channels. For your relaxation, we invite you to take a dip in our indoor pool and whirlpool or get a work-out in our health club which features cardio machines and free weights. The Hartland Café offers a quiet atmosphere to meet with friends and business associates as you enjoy an abundant country breakfast buffet. The Atrium Lounge is open seven days a week at 4:30 and specializes in Kentucky small batch bourbons ... more   less 
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Also Known As:
Holiday Inn University Plaza - Bowling Green Hotel Bowling Green
Holiday Inn Bowling Green
Bowling Green Holiday Inn

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