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All reviews parking garage western kentucky university chili's restaurant fire pit great hotel college visit shuttle service place to stay rooms are spacious fitness center a great stay nice pool great room front desk staff would highly recommend this hotel yogurt complimentary breakfast
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Reviewed 13 August 2018

Nice room. Great for business or just for a couple. Clean, Comfortable, & good location. I would definately stay here again if in the area. All amenities u need & the prices were very reasonable. Also allowed pets.

Stayed: July 2018
Thank Stacey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

Great location for WKU events. Good value with clean comfortable rooms. Good complimentary breakfast. Convenient parking garage. There is a railroad close by so if you are on the backside you may hear the trains.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank J4174SHwilliamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

We made a reservation for two rooms next to each other and when arrived at the hotel that evening we were told that all that they had left was two rooms on the same floor. Hyatt policy is that they take your request but it is based on what is available at time of check in. So how does this make it a reservation? It's like going into a restaurant and telling the server what you want, and them bringing you whatever the kitchen was making. Yes, our rooms were okay, the air conditioning was quiet, and the breakfast in the morning was nothing special. The bathroom doors are frosted glass so if one person gets up to go at night the other has the light wake them up.

Stayed: August 2018
Thank TheMaven2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe P, General Manager at Hyatt Place Bowling Green, responded to this reviewResponded 23 September 2018

Thank you for your feedback. While every effort is made to try to accommodate extra requests made through online reservations, due to occupancy and room availability it is not always possible. We do offer a suite which has separate bedroom and sitting room areas, and the sitting room features a fold out couch. This is a great option if you are traveling with kids and would like some privacy.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

Short stay one night stay with visiting Mommoth Cave and visit Bowling Green campus. The hotel is new and clean. The staff was beyond helpful and accommodated and early check in as well as adjoining rooms for my family. They even welcomed my support dog with no questions asked.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Kelly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe P, General Manager at Hyatt Place Bowling Green, responded to this reviewResponded 23 September 2018

Kelly,
Thank you for your review and for choosing Hyatt Place. We're glad our team was able to accommodate an early check-in for your family and that adjoining rooms were available during your stay. We hope to see you again on your next visit to South Central Kentucky!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

This place could be vastly improved with restaurant room service and better in room coffee. The location is perfect if you have anything to do at WKU, the staff is very friendly, and the rooms are fairly clean and spacious, but an few more amenities would make this a much better option.

  • Stayed: August 2018, travelled on business
    • Value
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Review collected in partnership with Hyatt Hotels
Thank V2067HLruthm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoe P, General Manager at Hyatt Place Bowling Green, responded to this reviewResponded 31 August 2018

Thank you for the review. Unfortunately, the brand for Hyatt Place does not have room service, but I will share your suggestion. Starbuck's Seattle Best is our in room coffee, so sorry you did not find this acceptable. Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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