The room was clean and comfortable and fit our needs. The location was great for the activities that we had planned on our trip. The staff was friendly and made sure that we had everything we needed for a pleasant stay. We would stay here again if in the area.
Home2 Suites
Taking safety measures
Booking.comTaking safety measuresBooking.com
We stayed here overnight while heading to Ohio. We had room 103. Immediately we noticed the room smelled musty. My husband ( who sells HVAC) turned on the fan. The HVAC unit was very noisy when operating. The refrigerator was noisy when it came on. In the morning we both noticed while showering the tub doesn’t drain. Don’t think we will stay here again on our trips to Ohio.
Stayed 8/31 and 9/1, both nights were separate reservations because of not knowing if I would need to stay again due to work. Upon both check-in's I asked about a room upgrade and was denied both nights. As a Spire Elite member this should be automatic. I was told if I want an upgrade I would have to pay more?? When I asked the front desk about why I couldn't get an upgrade with my IHG status, he simply stated it didn't matter and if I wanted it I would have to pay more. He said better rooms were available but not for what I paid for my reservation. Our company will be searching for another IHG property in this area. I have over 100 nights in an IHG property this year and this has been by far the worst customer experience to date,
We left the Laquinta Inn because it was so dirty and found the holiday Inn to be so refreshing. The breakfast was ok. Ladies were friendly and courteous because of the covid19 food was in warmers and nothing was even warm. We very much enjoyed our stay and would be happy to recommend and stay there ourselves anytime
Hello Explore801336,
Thank you for this fabulous and heart-warming review! The level of sincerity is evident and I am grateful to you for sharing your experience. Our attentive team strives to grant all of our guests’ wishes, and it warms us to know that their doting hospitality is always cherished. It is lovely to hear that you enjoyed the great ambience that surrounds our Holiday Inn Express Bowling Green. Thank you very much for your recommendation. Your visits will always be anticipated and it is our absolute pleasure to welcoming you back again in the very near future.
Regards,
Jacob K., GM
Great location for a business stop. Located close to restaurants, retail, and grocery stores. Hotel staff was accommodating. The room was clean and comfortable. Would definitely stay again next time my travels bring me to the area.
Hi David M,
Thank you so much for taking the time to share your feedback after you stay with us! Here at the Holiday Inn Express Bowling Green, we always strive to ensure each and every one of our guests departs with the feelings of satisfaction that you were able to experience. We are so appreciative that you have recognized our fabulous team for their excellent service, and it's wonderful that you were able to so enjoy all of our amenities. Our hotel is a favorite among business travelers and I am pleased you had a chance to get out and about and enjoy or restaurant and shopping in Bowling Green.
It sounds like we will be lucky enough to have you back for a visit sometime soon, and we will most certainly look forward to it. Thank you again for choosing to stay with us, the pleasure was all ours!
Best,
Jacob Klein, GM
Spent only one night here from being on the road for 8 hrs. It was pleasant, comfortable,. clean, no loud noises or loud people. The pillows on the bed were so nice. Just kinda melt away in the bed. I didn't stay for the breakfast, I wanted to get home fast and get away from my obnoxious, angry niece, who was quite embarassing. This is a great and nice hotel for a stop over or when in town for whatever.
