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All reviews race track front desk shuttle service the breakfast area hot tub within walking distance t bone nice hotel soccer stadium great place to stay short drive shopping and restaurants parking lot nice room waffles hot breakfast clean rooms
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Reviewed 26 August 2018 via mobile

Front desk customer service was something to be desired. Had to wait 10 minutes for someone to check us in after ringing the front bell twice. Then had to wait another 5 minutes for someone to check us out the next day. Left a bag full of make up and toiletries in the bathroom. I realized it when I got home and called the hotel. They “did not find anything like that”. I know I left it there, and I know exactly where I left it. So the bag and everything in it was taken.

Date of stay: August 2018
Trip type: Travelled with friends
Thank amytravels27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Kansas City at Village West, KS, responded to this reviewResponded 3 October 2018

Thank you for posting a review. We strive for guest satisfaction and we are sorry that your experience fell short of that standard due to the service you received from our staff at that time. Your feedback helps us prevent situations such as this in the future. We would certainly be grateful for another opportunity to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018

The hotel was located right near T-Bones stadium where I would be attending a game. Lots of restaurants and shopping within walking. The hotel was clean and the room was nicely decorated. The hotel staff was friendly and pointed me in the right direction. Would definitely stay again if in the area.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2018

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 August 2018

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Kansas City at Village West, KS, responded to this reviewResponded 30 August 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 August 2018

Hotel was very clean and pool was fantastic. Kids enjoyed the weight room, and breakfast with waffles is always nice. Only issue would be the air unit was so loud, with such a new hotel you would think the units would be quiet, made all kids of clicking sounds all night long.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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