An average Holiday Inn hotel. Nothing to fault the place. The bedroom, bed and bathroom were all OK. Reception was fast both at check in and departure. Lots of free car parking directly outside the hotelMore
- Free Wifi
- Free Parking
An average Holiday Inn hotel. Nothing to fault the place. The bedroom, bed and bathroom were all OK. Reception was fast both at check in and departure. Lots of free car parking directly outside the hotelMoreShow less
Hi Marc S,
Thank you for writing a review about your recent stay with us and for visiting our hotel. I'm happy to read that you chose our hotel for your business trip and that check in went well. We strive to make every guest feel at home and I am elated to learn you considered our rooms to be good. Although, I regret to learn about your overall experience with your stay and found it to be average. We do strive to make each stay as perfect as possible. Your comments will be reviewed by our team and we will use these to help improve on our overall guest experience.
Again, thank you for your feedback. Friendly, polite and caring service is essential to attain guest stay satisfactory. We hope to see you on your next trip when you are in the area.
The wi-fi did not work at all, which made it hard to do the work I needed to do while in town. The elevator was awkward and small. The breakfast was sub-standard for a HIE. The positive was that the room was nice and the room was clean.
Hi Katherine H,
Thank you for your recent stay with us, and for taking the time to post your feedback. While I appreciate your wonderful remarks regarding our clean and comfortable room, I am sorry to learn that your experience with our WIFI service, elevator and breakfast has been less than satisfactory. Please accept our apologies for the shortcomings you have experienced. Our goal has always been to provide our guests with the best hospitality service. Please know that your feedback is very important as this enables us to check on certain areas that need additional attention so we can provide the best experience possible. The hotel management will be informed.
We would love the opportunity to welcome you back and provide the excellent accommodations you deserve.
the sheets were stained, the a.c. was not operated by thermostat but was rather manually controlled, Wi-Fi connection was very poor, and daily replenishment of coffee and soap was lacking. this hotel needs some attention.
Hi Christy S,
Thank you for your candid review. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the IHG brand when it comes to the cleanliness level, room accommodations, and staff service. I regret any inconvenience these may have caused you.
I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.
Again, thank you for your comments and for choosing us for your lodging needs.
We stayed two nights, one coming and one going to Colorado. The hotel staff was pleasant, helpful and mostly responsive when we complained about smoke smell in our rooms. The hotel itself has been around a bit and is showing its age but still a good place to stop on the prairie. Both rooms we were assigned smelled of cigarette smoke. When we checked out the final time we informed the management and they responded with concern and indicated that attempts would be made to correct.
The hotel was your average Holiday Inn Express and just right for us. Thanks again to the staff for making the stay pleasant.
Hi Doyle Y,
Thank you so much for taking the time to leave us your feedback and for visiting us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level and accommodation we aim for. I am pleased to know that you rated our staff service and hotel location with 5-stars. However, I am sorry to hear about the room aroma and overall hotel condition you encountered which were disappointing. This is not the normal way of how we provide exceptional accommodation. Your feedback is very important to ensure we provide the best level of service and facilities that we can give to our guests. I assure you your comments will not go unnoticed as this will be forwarded to the hotel management and maintenance team for review.
Thank you again for your feedback and for staying with us. I hope to have an opportunity of welcoming you back again soon.
Our family stayed one night in a king suite on the second floor, and HI Express was as expected. Clean, comfortable room with helpful service at the front desk. Pool is a good size and tidy, with towels available poolside. Fitness room as described. Breakfast offered a bit for everyone - we liked the 1/4 pint cartons of milk and made-as-you-wait pancakes. Would reccommend the property to others.
Enjoyed my two night stay. Got a good night sleep both nights. Accepted pets with reasonable fee. Great guest laundry. They have 2 washers and 2 dryers. Laundry supplies available for purchase in their guest store.