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“False Advertising, little customer service”

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Super 8 Michigan City
Ranked #5 of 16 Hotels in Michigan City
Reviewed 25 July 2017

according to page 55 of the Michigan City/Laporte 2017 "Offical Visitors Guide"-"ALL rooms have microwave and refrigerator"--NOT TRUE. we booked for 2 nights-room had neither. when booked-was clear there were 4 of us-room only had 3 sets of towels-had to ask 2 times for fourth set. They did not intend to clean room after first night or change towels-when insisted they do it-again only 3 sets-again-had to go to front desk for 4th set-3x before it was brought to room-waited close to an hour. TV's require 2 remotes to work-one for on/off and volume-2nd for channel change. After 1st night-batteries went dead in 1 remote-front desk had no replacements. Water pressure in toilet was so low it could barely flush paper down-and not excessive amount or paper. Toilet clogged 3x during stay-their solution was to hand us plunger. 2x requested to speak to manager-both times informed that they were not on premises. Requested management contact us-have yet to hear from them. WILL NEVER STAY HERE AGAIN-WOULD NOT RECOMMEND-CAN NOT BELIEVE THIS IS A WYNDHAM HOTEL. FYI-would have left for another motel-but all respectable places were booked for our room type-2 queen.

Room Tip: go somewhere else
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  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Charla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 33 of 341 reviews

Reviewed 24 July 2017

We had to travel from Iowa to Indiana and Michigan last week for a funeral, but were relieved that our room was available upon check-in. It was completely renovated, which included expensive beds and pillows. It was roomy, and included a table with 2 club chairs. The breakfast had several choices, including do-it-yourself waffles, yogurts, fresh fruit, selection of breads and cereals, coffee/tea/milk, and 2 juices. It was located close to the interstate, as well as many nearby restaurants and shopping areas. Excellent value for your money!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank J7944KGsues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

We booked through Expedia but had booked for the wrong date. The lady checking us in said we needed to cancel through Expedia and rebook at the desk. Because we were less than 24 hours from the Expedia check in date it said we would not get a refund. The lady at the desk called her manager who said to go ahead and book for the night and he would refund our money in the morning. Guess what happened? Yup. When we went down to get our refund the manager wasn't there and the clerk said we'd have to call Expedia for the refund and THAT THE NIGHT CLERK WAS LYING. I called Expedia and they were able to issue the refund, thank goodness! I realize this was a mistake on my end. But, the way it was handled by the staff was unacceptable. A "no, sorry, can't do it" would have been preferable to the runaround.

Kudos to Expedia for not only refunding our money but also our Expedia reward points.

The room was clean +quiet.

The air conditioning didn't have a thermostat so it was always on which left us getting up several times during the night to turn it off because we were freezing or turning it back on because we were burning up.

Breakfast was lame, waffle mix was out, orange juice was out. Only fresh fruit was bananas.

Stayed: July 2017, travelled as a couple
Thank JReichanadter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017 via mobile

The room was clean and up to date. AC worked well. Beds were comfortable. Refrigerator was nice to have.

Breakfast was barely marginal. One waffle machine, cereal and toast. Again, I guess you get what you pay for. No complaints.

Stayed: July 2017, travelled as a couple
1  Thank Doug H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Brian E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Michigan City

Address: 5724 Franklin St, Michigan City, IN 46360-7844
Phone Number:
Region: United States > Indiana > Michigan City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Michigan City
Price Range: €47 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Michigan City 2*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Ebookers, Hotels.com, Expedia, 5viajes2012 S.L. and HotelQuickly so you can book your Super 8 Michigan City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Michigan City Super 8 Hotel Michigan City
Super Eight Michigan City
Michigan City Super Eight

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