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“Nice no frills”

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Baymont Inn & Suites Indianapolis Northwest
Ranked #55 of 188 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersBronze level
Reviewed 26 April 2017

Stayed here for a quick one night trip for business. The building is definitely old, but the bed was comfortable, furniture seems new/modern, overall the room was nice and updated - no complaints. Check in process was easy.

Biggest frustration was the internet. Spent over an hour on the phone with some third party technical support line trying to figure out what was wrong. The front desk staff was less than helpful and unapologetic that I had to deal with the issue. It wasn't my device because I know several other guests had the issue. Apparently they needed to reboot some router at the hotel but they couldn't find anyone at the hotel with a key to the closet. Overall, it just wasn't handled well. Hopefully they've been able to resolve this and other travels won't have to deal with the issue.

Room Tip: first floor away from the elevator seemed nice
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  • Stayed: March 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 29 of 277 reviews

Reviewed 20 April 2017

booked off orbitz at last minute, lady working the desk was awesome. room was dated but comfortable. No pool but being late arrival was a non factor. Room was clean, breakfast was so so, lady at the desk in the morning was not warm and fuzzy. also they charged my card along with orbitz so it had to be cleared up when I returned from vacation.

Stayed: March 2017
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

Good location. Excellent staff! Clean rooms. I felt safe here and it is tucked away so not noisy at all. It is an older hotel but very well maintained. It would be nice if this hotel had a bit of a face lift but I would say all in all it is a very nice place to stay.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank CVCVws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2017

The Best Western Country Suites is a dated hotel, however our stay was comfortable. Skip the breakfast until they do it a little better, however. Needs a little TLC in order to up the quality rating. Paint peeling and older implements in the rooms. Lamp plug-ins for charging phones did not always work. It really came in handy for us, however, when the hotel next door was in a renovation and neglected to mention they did not have any elevator usage so I cannot bash them.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Holly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2017 via mobile

I love this clean and friendly staff location. The rooms were clean housekeeping staff was friendly and the breakfast had many choices and was very organized.
It was very close from my work and had a lot of choices for restaurants and shopping. The location also had the means to tour downtown without using the busy interstate and was a direct shot driving from the hotel to downtown.

Stayed: March 2017, travelled on business
Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Indianapolis Northwest

Address: 3871 W 92nd St, Indianapolis, IN 46268-3102 (Formerly Best Western Country Suites)
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Indianapolis
#17 Best Value Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis
#28 Business Hotel in Indianapolis
Price Range: €74 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis Northwest 2.5*
Number of rooms: 37
Official Description (provided by the hotel):
In the words of several of my guests "Indy's Best Kept Secret" Or "This is a Gem of a hotel" We are an all suites hotel on the northwest side of Indianapolis with easy access to downtown & interstates you are just minutes from anywhere in the city. We are unique to the hotel industry offering 2 room suites with a buffet style hot breakfast, 24 hour business center and a 24 hour fitness center in addition to access to Costco & LA Fitness. We are 2 blocks away from The Pyramids of Indianapolis and Caribbean Cove's indoor Water Park. ... more   less 
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Also Known As:
Best Western Indianapolis
Indianapolis Best Western
Best Western Country Hotel

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