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“Great hotel, excellent location”

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SpringHill Suites Indianapolis Downtown
Ranked #34 of 182 Hotels in Indianapolis
Certificate of Excellence
Woodstock, IL
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel, excellent location”
Reviewed 16 November 2011

A very clean, new hotel. The rooms were huge with a seperate sitting/tv area with a refrigerator and microwave. Very chic decorating. I LOVED that there were two seperate sinks in two seperate rooms within the room so two people could get ready at the same time. A very well designed hotel. The indoor pool was adequate, nothing fancy, kind of small. My only complaint during my stay was that I asked for one more additional hour before I had to check out the next day, and they would not give me one additional hour. They wouldn't budge. I ran the Monumental Marathon and needed to take a shower afterwards. They said the hotel was sold out the next day and they had to make up the rooms. Really they can make up all the rooms within the first hour of guests checking out? They said noon was check out and that's that. That was the only disappointment of my stay which was a huge inconvenience. I had to walk a mile to take a public shower at the local YMCA. The hotel itself was clean, in a great central location, within walking distance to restaurants, shopping, and the room was awesome. Just never need an additional hour to check out.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NTW8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
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English first
Southport, North Carolina
Level 5 Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 13 November 2011

Marriott's SpringHill Suites was perfect for our business trip as it was centrally located in downtown Indianapolis close to the sports arenas, convention center, museums, state house and all the restaurants and shops. The staff at the hotel were all very friendly. Especially the front desk as they were very helpful with directions and restaurant recommendations. The hotel has a modern look to it. My suite was also a new modern design with warm colors, walk-in shower, comfortable king-size bed, a large flat-screen TV, great view of the di=owntown area. The suites modern design made good use of the space and it felt roomy and comfortable. The parking garage rate was $23/night to self-park. The hotel was connected to the Courtyard, Fairfeild and JW Marriott. The pool was very small. The breakfast was adequate for a free meal. The room had WiFI and was a strong connection. The lobby computers were fast as any hotel computer that I have used. I would recommend the hotel.

Room Tip: The indoor walkways are great to get to the downtown restaurants and shops, the convention center an...
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HollisCross621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, 29 November 2011
We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back

Delightfully,
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, Indiana
Level 6 Contributor
104 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 2 November 2011

My family and some friends spent the weekend here over Halloween weekend - it could not have been more enjoyable.

Check-in was quick & friendly. The clerk noticed my little girl right away and offered her a small toy & some candy. That was really nice.

The room was large, well furnished (3 beds when you pull out the sofa-bed), and impeccably clean. The shower and vanity are separate from the toilet - this is very helpful when travelling with 3 kids and 2 adults.

One of my favorite things about this hotel is that it connects to the JW Marriott, and from there to the Convention Center, Lucas Oil Stadium, and the mall. It was nice enough outside to walk outdoors, but I will definitely remember this the next time I'm in the area in the winter.

The free breakfast area was kept up well - the food was fresh and (with one exception) tasty. The once exception being the "egg patties" - some kind of pre-formed slab of an egg like substance. Yikes.

Finally, the hotel was surprisingly quiet - we were there at the same time as a couple of high school sports teams. Yet we didn't hear a peep out of them. The only noise issue occurred Saturday night when someone came back home drunk and thought he needed to bang his head against the wall. That's not the hotel's fault.

Room Tip: The parking lot across the street is considerably cheaper.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gcmanke2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois City, Illinois
Level 5 Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 23 October 2011

Every employee was friendly. The room was immacculate and spacious--hotel booked so they gave us handicapped which had tub and shower...Newly reomodeled with fun decor. Couch/desk/coffee/fridge area--plenty of living space. Free internet and breakfast a plus which is rare with hotels this close to all the action. Breakfast good--sausage patties, eggs, muffins, waffles, cereals, fruit, yogurt, juices and coffee.

Parking was the only downfall--only valet due to being full.. we opted for 10 dollar parking across the street.

We walked easily to the zoo, the mall and the university's Natatorium.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sleepy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stanton Ky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2011

I came to Indianapolis to visit a specialist at the University of Indiana Hospital. From the minute we entered this hotel, my family and I were impressed with the look and cleanliness of the Springhill Suites in downtown Indianapolis. Every employee we encountered was pleasant, helpful, and extremely friendly, The beds were comfortable, the pillows, were exquisite, and the view was breathtaking. The hotel was within walking distance to various types of recreation. If we ever return we know we will be staying at the Springhill suites!!!

Room Tip: I would stay on one of the higher floors for an amazing view!
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bizzette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marr601, Director of Sales at SpringHill Suites Indianapolis Downtown, responded to this review, 17 October 2011
We are very happy that you enjoyed your stay at the Springhill Suites by Marriott Downtown and had a great experience with our staff and service. We appreciate your business and the great review and look forward to welcoming you back

Delightfully,
Nikki Thomas
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Indianapolis Downtown

Property: SpringHill Suites Indianapolis Downtown
Address: 601 W Washington St, Indianapolis, IN 46204-2712
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Price Range (Based on Average Rates): €€
Hotel Class:3 star — SpringHill Suites Indianapolis Downtown 3*
Number of rooms: 156
Official Description (provided by the hotel):
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room. ... more   less 
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Also Known As:
Springhill Suites Indianapolis Downtown Hotel Indianapolis

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