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Quality Inn of Indy Castleton
Ranked #79 of 186 Hotels in Indianapolis
Reviewed 25 July 2016 via mobile

Pleasant stay and reasonable price. The room was clean and the staff was friendly. I was in town for a training session and the hotel was centrally located. One of the cute perks was the complimentary popcorn in the lobby.

Stayed: June 2016, travelled on business
Thank Kiana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this reviewResponded 27 July 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Janet Higgins
General Manager
317-849-8555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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53 - 57 of 142 reviews

Reviewed 23 July 2016 via mobile

We enjoyed the visit overall. The beds were comfortable. The staff was very nice and the breakfast area was well stocked. The bathroom in our room was somewhat awkward and a couple areas needed attention. I have attached pictures. When I got in the tub to relax I noticed black grime in the rim of the toilet and some black build-up around the tub surround seams. I took pictures and brought it to the attention of the front desk staff. Hopefully someone will pay close attention to more thorough cleaning practices. I'm not the kind of person to downgrade an establishment completely for that. It could have been a rare occurrence.

Stayed: July 2016, travelled with family
Thank jenfwed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this reviewResponded 16 August 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience for our guests in the future.

We did take care of the black you were seeing in the toilet and tub

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Janet Higgins
General Manager
317-849-8555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2016 via mobile

Everyone we dealt with was wonderful! George made booking for our group so easy and we were well taken care of. We had some unique requests and all were met. Definitely an affordable place in a convenient location. Thank you!

Stayed: July 2016, travelled with family
Thank Shaunda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this reviewResponded 18 July 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Janet Higgins
General Manager
317-849-8555


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2016 via mobile

This is an older hotel. The first night we were next to a family with a baby & dog. We could hear them like they were in our room. Didn't get much sleep. The next morning, I asked to be relocated to a quieter location. The front desk clerk was very nice and relocated us to a quieter room. We appreciated that.

Stayed: July 2016, travelled with family
Thank CobiLuci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this reviewResponded 16 August 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer and exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Janet Higgins
General Manager
317-849-8555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016 via mobile

Room was very clean and everyone was nice and helpful. I will stay again. We were here for a concert at the Klipsch Center and this was perfect location...not too far from the venue.

I saw other reviews regarding bathroom size and someone suggested getting an accessible room and that was good advice.
The motel was close to lots of restaurants and the complimentary breakfast was great.
The pool was great and outdoors...I am not a fan of indoor pools unless it's winter..so that was nice.

Stayed: July 2016, travelled with family
Thank bradysgirl00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Inn I, General Manager at Quality Inn of Indy Castleton, responded to this reviewResponded 16 August 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Janet Higgins
General Manager
317-849-8555

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn of Indy Castleton

Address: 8380 Kelly Ln, Indianapolis, IN 46250-1665 (Formerly Jameson Inn)
Phone Number:
Region: United States > Indiana > Indianapolis > Castleton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Indianapolis
Price Range: €56 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Indy Castleton 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Jameson Inn Of Indy Castleton Hotel Indianapolis
Signature Inn
Jameson Inn Indianapolis
Indianapolis Jameson Inn

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