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“Anniversary Dinner!”

The Cheesecake Factory
Ranked #2 of 10 Dessert in Greenwood
Certificate of Excellence
Price range: US$25 - US$100
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 13 September 2018

My husband and I like to order filet mignon on special occasions when we are dining out. We have never eaten it here before but I am so happy that we did! The size was generous, the seasoning was excellent, and I loved every bite! The meal came with with homemade wheat bread and flavored mashed potatoes, which were almost as yummy as the steak!! Hubby ordered cheesecake slices to go (he's a sweetheart!) and it was oh so good! Service was a little slow but perfection takes time. :) Can't wait to go again! Best filet mignon ever!! A little pricey at $29.99 but worth every bite!

Thank patricia h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 September 2018

Hi Patricia, thank you for your review. We're so glad you and your husband enjoyed the food and service you received during this visit! We look forward to seeing you both again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 206 reviews

Reviewed 9 September 2018

With all the hype about this place I was disappointed. We got the brussels sprout app which was great. For the main course we got bang bang chicken and shrimp . Menu made it sound good, spicy. When it arrived it was bland , no heat at all

    • Value
    • Service
    • Food
Thank wizardfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 September 2018

We are so sorry to hear that you were not fully satisfied with your meal. We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is possible to make things right! Thank you for your review and we hope to see you again soon!

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Reviewed 8 September 2018 via mobile

Visiting friends on vacation and decided on this place as other Cheesecake factory’s are great! NOT this one!!!! Waited 25 minutes to be seated then asked hostess for a booth she said we’d have to wait again. Really??? Got seated at a regular table and the waiter was nice and got our bread and drinks fast. Ordered our food which took ONE HOUR!!!!!!! No excuse for this.... we both couldn’t believe it. The waiter apologized for the wait but it wasn’t that busy at the time. WTH???? Other people seated after us got their food before us! I’m avoiding this place in the future when I visit for sure. Sad☹️☹️☹️

Thank G8311MFrobertb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 September 2018

Hello. We are truly sorry for the wait you experienced. We know it is hard to wait while you are hungry and understand your frustration with us. Our team should have better communicated any delay with your meal and we will address this with our staff. Thank you for your review and we hope you can give us another chance!

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Reviewed 5 September 2018 via mobile

Sunny 86 degrees beautiful summer night. Two huge patios! CLOSED AGAIN!!!! Done with this location. This has happened multiple times over the last few months.

1  Thank Cpatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 September 2018

Hi Cpatravel, We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

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Reviewed 30 August 2018 via mobile

Usually the food is pretty good here. Tried the lettuce wraps for first time. Usually the chicken is chopped up in small pieces and mixed with chopped vegetables. These are whole strips of chicken with toppings. Didn’t care for them at all. Chicken was dry and difficult to chew. Also tried the chicken pot stickers. These were very nice. As always the bread and butter was awesome. We were a large office group and everyone seemed satisfied except the lettuce wrap crowd. Several had the chicken salad which was also awesome. Cheese cake is always pretty consistent with better than average service.

Thank scott1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 September 2018

Hello. We are so sorry to hear that you were not satisfied with your meal. We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is possible to make things right! Thank you for your review and we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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