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Reviewed 15 April 2018

I was expecting a much nicer room from seeing the photos online. The breakfast was lacking in palatability. Temp of the “hot foods” were barely lukewarm. Had to reheat my oatmeal in the microwave. The room was in need of some major renovations. The shower was great, tub needed scrubbing. Musty smelling room

  • Stayed: April 2018, travelled with friends
    • Value
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Pam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen M, Guest Relations Manager at Hawthorn Suites by Wyndham Fort Wayne, responded to this reviewResponded 16 April 2018

We apologize that our property was not what you were expecting.

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Reviewed 14 April 2018

There were 3 of us at this hotel. Worked out fine. One slept on sofa bed (pulled it out); other two shared King which was like sleeping in 2 different beds. Room was very clean. Really liked the kitchen area and table. We did not take advantage for one night, but It definitely was an A+ for anyone staying longer. Outside of complex need work, if only to power wash the siding. If we only had outside to judge prior to reservation, would have not made it. Free breakfast nothing special - like other hotels. Server was excellent getting foods out hot and cleaning up. He was very friendly and helpful. Average ratings because of problems with thermostat -- could not regulate and room was so hot. When hitting arrow up or down, screen did not change so did not know if it was changing. When temp did change, screen changed. We found room was 74 degrees at one point when we wanted it lower. The panel should change every time an arrow was hit up or down. Only problem encountered. Did not report because we did not realize until middle of night and we were in bed.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Rita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen M, Guest Relations Manager at Hawthorn Suites by Wyndham Fort Wayne, responded to this reviewResponded 16 April 2018

Thank you for taking the time to leave us your review. Our maintenance staff has fixed the issue with the thermostat. I will be happy to tell Devon that you were pleased with him during breakfast!

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Reviewed 7 April 2018

quick check in, quiet room, friendly staff, quick checkout. I love staying here. I have never had a problem with the staff. love the fact that you can actually cook in your room and a having a full size fridge is a big plus.

Room Tip: the fence around the property really reduces any noise.
  • Stayed: March 2018, travelled solo
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Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen M, Guest Relations Manager at Hawthorn Suites by Wyndham Fort Wayne, responded to this reviewResponded 9 April 2018

Thank you so much for such a wonderful review! We love our return guests and hope you will be back to stay with us again very soon.

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Reviewed 7 April 2018

Reasonable, good location. Easy access to lots in Ft Wayne. Older, nothing fancy. Comfortable.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellen M, Guest Relations Manager at Hawthorn Suites by Wyndham Fort Wayne, responded to this reviewResponded 9 April 2018

Thank you. We are so glad you were comfortable with us and hope to see you again very soon.

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Reviewed 2 April 2018

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ellen M, Guest Relations Manager at Hawthorn Suites by Wyndham Fort Wayne, responded to this reviewResponded 4 April 2018

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