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All reviews fire pit great experience every time approximately miles front desk courtyard by marriott our stay was great cookie cutter starbucks coffee nice job staff was friendly looked nice in town lounge area other hotels easy access reasonable rates nice hotel
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Reviewed 3 September 2018 via mobile

Our stay was great! Our rooms were clean. The staff was amazing! Everyone was kind and polite. One of the maintenance guys saw us walking down hall to elevator. He took the time to go ahead and push the button for us. The front desk always spoke when we walked by, Monya was so very friendly and polite. The ladies at the Bistro were great. We have not one complaint about our stay here!!

Stayed: September 2018, travelled with family
Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Courtyard Evansville East, responded to this reviewResponded 4 September 2018

Thank you for allowing us to be your "great", clean and amazing hotel. We are thrilled to read your review and will certainly provide the same stellar experience with your return visit. Come back soon and let us continue to impress you.

Respectfully,
Lisa Gengelbach General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

Checked in on a Friday night for my wife’s 40 year reunion. After getting my wife to our room in her scooter we found the elevator to no longer working. Staff was friendly but the facility was not as professional as necessary. Housekeeping staff were complaining about clients in the lobby area. They were correct in there comment but should have not been discussing in the listening range of other guests. Overall an average stay. Not to Marriott normal standards.

Stayed: July 2018, travelled as a couple
Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Courtyard Evansville East, responded to this reviewResponded 8 August 2018

Thank you for taking the time to share your valuable feedback. My name is Lisa Gengelbach and I am the
General Manager at the Courtyard Evansville East. Providing the highest level of hospitality is our number
one priority and we sincerely apologize for falling short of meeting your expectations and ours.

The experience you described is not characteristic of the level of service our associates strive to
provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this
issue from occurring in the future.

Please let me know the best contact number and time to reach you, or feel free to contact me via
phone anytime at 812-424-4242. I look forward to speaking with you in order to restore your
confidence in the Courtyard Evansville East.

Regards,
Lisa Gengelbach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

Really liked this hotel, friendly staff, clean room, and shower is tall person approved ;) {6'9"} Also has a nice view ofthe lake. Snack area is reasonably priced and has a large selection. Bar/Bistro/Starbucks in hotel but didn't use during this stay. Plan on staying here from now on when in Evansville.

Stayed: July 2018, travelled with friends
Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Courtyard Evansville East, responded to this reviewResponded 31 July 2018

Rich,

Thank you for allowing us to be your friendly, clean and "tall person approved" hotel. We are thrilled to read your review and will certainly provide the same stellar experience with your return visit. Come back soon and let us continue to impress you.

Respectfully,
Lisa Gengelbach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018 via mobile

I have stayed here twice in the past year and found the rooms here are clean and the hotel generally more peaceful than the casino hotels or the Doubletree downtown. This hotel is on the East end, and the staff here has always been courteous and helpful.

There is also a Starbucks coffee service on the ground floor and that is a really nice feature in the mornings.

Although the number of “walkable” restaurants in the vicinity is limited, the selection within 5 minutes of the hotel is very good.

Even if you have business downtown, this hotel is a good option. Taking the Lloyd freeway, downtown is only a few minutes away.

Finally, this hotel has reasonable rates overall, and usually can save a few dollars over downtown.

Stayed: July 2018
Thank Timothy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Courtyard Evansville East, responded to this reviewResponded 23 July 2018

Thank you for allowing us to be your "peaceful", clean and comfortable hotel. We are thrilled to read your review and will certainly provide the same stellar experience with your return visit. Come back soon and let us continue to impress you.

Respectfully,
Lisa Gengelbach General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018 via mobile

I typically travel for business but this time stopped in at the hotel with my family for a one night stay. Hotel was clean, room was nice, staff was friendly. My only reason for not making it a five was I am a gold status member for Marriott, there was no mention of it at all. Most Marriott properties at least say “Thank you for being a Gold Member.” Many of them give me a free drink or snack. Nothing here. She was super nice, so it’s possible the system didn’t say something.

Would gladly stay again, business or otherwise.

Stayed: July 2018, travelled with family
Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa G, General Manager at Courtyard Evansville East, responded to this reviewResponded 23 July 2018

Thank you for choosing to stay at the Courtyard Evansville East and providing your honest feedback.

First, I want to thank you for being a Marriott Gold Member. Next, providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the front desk team to ensure the necessary guidelines are in place to be sure all our Marriott Members are recognized in the future.

Finally, once again thank you for your feedback and we hope to serve you again whenever your travels bring you back to Evansville.

Regards,
Lisa Gengelbach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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