My Mother booked a room for my Grandmothers wake and was charged £10.95pp for the privilege. The eta was 2.45pm but we actually arrived at 2.40pm. We were promised a manager would be on hand to greet us - there was no one there. We were promised tea, coffee and squash on arrival - there was none available. The bar, unsurprisingly was open and fully manned though. My Mother was already understandably in a very distressed state following the funeral and then was forced to try to find someone to sort out the mess. The room was absolutely freezing and as the average age of the mourners was about 80 and it wasn't a warm day, this was totally unnecessary. The numerous request for this to be turned off were refused. When the food finally arrived, all that it consisted of was a few platter of the worst looking sandwiches I've ever seen and some large chunks of tray bake cakes. The sandwiches all had indistinguishable fillings with nothing at all recognisable. Someone commented that they looked as if someone had just thrown them together using grey fillings. There wasn't a garnish to be seen to make them look anywhere near appetising which resulted in the majority of them going to waste. How you can justify charging £10.95pp is beyond me. Due to the freezing temperature in the room, the majority of the elderly mourners left very early which is hardly a fitting send of to my 101 year old Grandmother and she would have been very disappointed.
- Official Description (provided by the hotel):
- The Best Western Calcot Hotel is the perfect location for business or leisure in Reading and the surrounding Thames Valley area. Ideally located less than a mile from Junction 12 of the M4 motorway, on the A4 leading into Reading. Reading town centre is within 3 miles and access to the town centre is probably one of the least congested routes available. Very easy and quick to find and most importantly for a Reading hotel...an onsite FREE, floodlit car park for over 150 vehicles! ... more less
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- Also Known As:
- Best Western Reading
- Reading Best Western