Wonderful check-in experience with Segue, the night clerk. Professional, friendly and efficient!
Was assigned a room near the elevator and ice machine; maybe because I used my Club Carlson points to book the room? Segue offered to move us but warned that options were limited. the room heating/cooling unit allowed the fan to run nonstop, generating white noise, so we didn't move.
Room and bathroom very clean. However, the bathtub did not drain after a shower. This may also explain the spongy, water-damaged feel to the bathroom floor and interior hallway of the room. It creaked loudly whenever we entered/exited either the room or the bathroom.
Bed and pillows very comfortable. Large tv on the desk at the foot of the bed had distorted picture, but we only wanted to see the one tv show, so tolerable. Work space excellent - lots of plugs. High speed Internet free, but very slow for general use. Room needs more lighting. Room also had a mini-fridge with a small freezer compartment.
Breakfast was carb-heavy, but well laid out and presented. Hot oatmeal, bacon, eggs, a large container of plain yogurt, cut fruit. Breakfast room staff had tv set to and were watching some program that was absolutely inappropriate for a general audience. Only bad experience that we had with the staff.More
- Free Wifi
- Free Parking