Excellent Stay, although this was business, i would book this hotel for a family vacation. Everything was nice and could not have asked for a better place for the price. i will plan to stay at other hotels in the future.More
- Free Wifi
- Free Parking
Excellent Stay, although this was business, i would book this hotel for a family vacation. Everything was nice and could not have asked for a better place for the price. i will plan to stay at other hotels in the future.MoreShow less
Thank you for your good review of our hotel the Embassy Suites by Hilton Chicago-Naperville and we are hopping you and your family get to return soon to enjoy our area. We are glad you enjoyed your stay.
Rarely do hotels stays go without a problem. This is one of those rarities. Clean. Spacious. Quiet. Great location. Close to many dining options and beautiful downtown Naperville and riverwalk. Numerous attractions and entertainment options within minutes. Perfect.
We are glad to read you two enjoyed staying here with us at the Embassy Suites by Hilton Chicago-Naperville. Thank you for your good review and please return soon.
Staff makes you feel like you are special in every way. Upon arrival there were no delays and room was confirmed with a smile. There was a problem with a printer and the staff was ready to provide their own password to correct the problem. The made to order breakfast chef was totally outstanding and personable given the large crowd he had to serve. Will definitely come back again!
We will look forward to seeing you again. Thank you for your good review and we will be sure to let the staff see it. We are glad you enjoyed your stay.
It was obvious little to no attention was paid to cleaning my bathroom before I checked in. There was dried urine and hair on the toilet seat. I notified the front desk, and they were polite and helpful, but when I returned 2 hours later it still hadn't been cleaned and I needed to go back to the front desk.
There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts.
I really enjoyed my stay here. I loved my room and the made-to-order breakfast provided in the morning. All staff that I encountered during my stay were very friendly and helpful. Only negative part of my stay was having to evacuate the building due to a fire alarm. Only a minor inconvenience, was more startled by the alarm than anything.
We are sorry you were startled by the fire alarm but are glad you enjoyed staying here with us. Thank you for your good review and please return again.
The rooms and accommodations provided were excellent for the price. Very friendly and helpful staff made the stay worthwhile. The food offerings for in room dining were very good and the complimentary evening snacks and drinks just highlighted this awesome hotel. Highly recommended if you're in the area.
We are glad you enjoyed staying here a the Embassy Suites by Hilton Chicago-Naperville. Thank you for your good review and we hope to be seeing you again soon.